Khizer Ali

Accomplished and results-driven IT professional with over 6 years of comprehensive experience in ATM deployment, network infrastructure, and enterprise-level technical support. Adept at managing and maintaining complex ATM systems, particularly Diebold Nixdorf models, and proficient in utilizing tools such as Vynamic Security Framework and ProAgent. Demonstrated expertise in registry-level troubleshooting, system optimization, and client-focused service delivery across Pakistan's top banking institutions.

Recognized for exceptional problem-solving abilities, team leadership, and commitment to operational excellence.

Registered

Engineer with the Pakistan Engineering Council.

PS Consultant - Touch Point Limited (TPL) - Pakistan

(2024-10)

• Spearheaded deployment and configuration of Diebold Nixdorf ATM systems across multiple banks, ensuring high availability and regulatory compliance.
• Executed advanced registry-level modifications to fine-tune ATM performance and enhance security.
• Administered and resolved complex incidents via Vynamic Security Framework, maintaining consistent service uptime.
• Implemented event mapping, filter updates, and critical security patches, fortifying ATM infrastructure.
• Deployed and maintained Vynamic license packages, enabling uninterrupted application functionality.
• Delivered on-site technical expertise and advisory services to top-tier financial clients.

Resident Engineer (BAFL/HBL) - Innovative Pvt Ltd (IPL) - Pakistan

(2022-12 - 2024-10)

• Managed nationwide support operations for over 650 Wincor ATMs, including installation, upgrades, and system customizations.
• Deployed CCDM and ID Pay modules, integrated via Vynamic software solutions and TLS configuration.
• Resolved high-priority transaction issues through log analysis and system audit trails.
• Conducted registry enhancements, software license management, and proactive system updates.
• Facilitated training sessions for ATM custodians, enhancing end-user efficiency and compliance.

Senior IT Officer - IBA Karachi - Karachi, Pakistan

(2022-11 - 2022-11)

• Maintained the IT infrastructure for 300+ end-user systems, ensuring peak operational performance.
• Delivered technical support, system diagnostics, and user training to academic and administrative departments.

Senior IT Officer - Alkaram Towel Company Ltd - Pakistan

(2022-03 - 2022-08)

• Administered IT operations for a 600+ node environment, ensuring seamless network and system availability.
• Supervised technical teams, conducted user training, and resolved escalated support issues.

System Support Engineer - Bahria Town Pvt Ltd - Pakistan

(2021 - 2022-03)

• Oversaw comprehensive IT support for over 700 computing devices in a high-demand environment.
• Performed network troubleshooting, system maintenance, and coordinated IT support teams to maintain SLA standards.

IT Trainee Engineer - Pakistan State Oil - Pakistan

(2015 - 2021)

• Provided first-line support for network, system, and user issues, contributing to the stability of the corporate IT environment.
• Participated in infrastructure maintenance and system configuration initiatives.

Bachelor of Engineering - Computer Science - Sir Syed University of Engineering & Technology

HSC - Pre-Engineering - Govt. Johar College

SSC - Science - Fair View Public School