Khurram Faisal

Having more than 25 year's progressively responsible experience on different platforms. I have been exposed to different environments and have had the opportunity to work in corporate environments of local & multinational organizations as well. Expert in IT Procurement & Vendor Management, Payment Management, Budget Management, SLA Contracts Renewals, SLA/NDA Agreement and Coordination, and Cost Savings and Transformation.

Manager – Procurement & Sourcing - Pakistan Stock Exchange - Karachi, Pakistan

(2023-07)

• Overall Supervision of Procurement, Payment, Contract & Vendor Management.
• Maintain relationship with suppliers while continually searching for additional vendors.
• Engage IT Principals, Distributors and Business Partner Companies for effective solutions and best pricing.
• Developing sound, cost-effective strategies for the purchasing of materials used in the business.
• Manage all IT related procurement of Software, Hardware, Infrastructure, Data Center, Power, Information Security with IT Principals, Authorized Distributors and Business Partners/Resellers Companies.
• Preparation and Management of IT CAPEX and OPEX Budget Heads with updation of budget utilization.
• Coordinate with all departments for preparation and submission of proposed budget to Finance.
• Working closely with Finance for IT CAPEX & OPEX budget utilization, IT Accruals utilization and IT Asset capitalization
• Preparation and publishing of RFPs/RFQs/Tenders document for vendors and suppliers.
• Coordinate with relevant stake holder for technical evaluation and conduct bid opening meeting for submitted financial proposals.
• Preparation and Process Approval Case for Procurement Committee to issue Purchase Order to L1 Vendor after technical and financial assessment.
• Working closely and coordinating with PSX-Legal and concerned vendor to make sure SLA Contracts are favorable.
• Working on agreement for IT Vendor Facilitation Charges to legalize for revenue generation of PSX and process non-disclosure agreements (NDA) for managed services contract.
• Resolution of escalated issues arising from finance and requiring coordination with other departments.
• Supervision of payments and procurement of laptops, desktops, printers and accessories of user depts.
• Manage and process all IT SLAs and contact renewals.
• Support and train new staff in procurement team.
• Answer all the queries addressed by Procurement Committee.

Assistant Manager – IT Procurement - Pakistan Stock Exchange - Karachi, Pakistan

(2020-10 - 2023-06)

• Maintain relationship with suppliers while continually searching for additional vendors.
• Engage IT Principals, Distributors and Business Partner Companies for effective solutions and best pricing.
• Developing sound, cost-effective strategies for the purchasing of materials used in the business.
• Manage all IT related procurement of Software, Hardware, Infrastructure, Data Center, Power, Information Security with IT Principals, Authorized Distributors and Business Partners/Resellers Companies.
• Maintain IT CAPEX and OPEX with updating of budget utilization.
• Working closely with Finance for IT CAPEX & OPEX budget utilization, IT Accruals utilization and IT Asset capitalization
• Preparation and publishing of RFPs/RFQs/Tenders document for vendors and suppliers.
• Coordinate with relevant stake holder for technical evaluation and conduct bid opening meeting for submitted financial proposals.
• Preparation and Process Approval Case for Procurement Committee to issue Purchase Order to L1 Vendor after technical and financial assessment.
• Preparation and Process Payment Case for all IT Procurement related invoices received in ITD.
• Working closely and coordinating with PSX-Legal and concerned vendor to make sure SLA Contracts are favorable.
• Working on agreement for IT Vendor Facilitation Charges to legalize for revenue generation of PSX and process non-disclosure agreements (NDA) for managed services contract.
• Resolution of escalated issues arising from finance and requiring coordination with other departments.
• Supervision of payments and procurement of laptops, desktops, printers and accessories of user depts.
• Manage and process all IT SLAs and contact renewals.

Senior Manager - Business & Operations - InnoKAT (Pvt) Limited - Karachi, Pakistan

(2015-12 - 2020-09)

ITS Technical Sales/Pre-Sales & Business Development

• Develop and expand new clientele and maintain existing customers set by the company.
• Achieve assigned financial goals by driving sales in assigned accounts.
• Establishing personal relationships with key decision makers in the territory accounts is expected.
• Coordinate with IT Principals, authorized distributors and business partners/resellers regarding deal locking and getting best discounted price of products and solutions.
• Responsible for developing an account plan and executing plans to achieve goals
• Prepare presentations, proposals and sales contracts.
• Preparation of Financial/Commercial Proposals in respond to RFPs/RFQs/Tenders.
• Attend initial and PNC meetings with IT and Procurement Depts of Customers regarding lead generation and closure.
• Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate company staff.
• Execute and arrange all pre-sales and post sales activities i.e. start from lead generation to close sales i.e. to get purchase order and all post sales activities.
• Effective utilize for sales pipeline development, tracking opportunity progress, developing monthly, quarterly and annual sales account level forecasts etc.
• Prepare variety of status reports including activity, closings, follow-up and adherence to goals.

iSeries System Administrator - IBM Pakistan - Karachi, Pakistan

(2014-12 - 2015-11)

Habib Bank Limited out Tasking Project

• Responsible for revision of various technical documents and operational procedures.
• Responsible for co-ordination of Disaster Recovery, Fail-over and Fall-Back of Core banking and supported interfaces.
• Responsible to handle technical application for backup, recovery and replications like BRMS, MIMIX, EBA/CCIS Replication, MQ etc.
• Backup/restore as required by Manager Software Development, System Analyst and Application Administrator.
• AS/400 Installation, Smooth Startup, Recovery and Migration of System, AS/400 Client Server Connectivity & Client Access for Windows 2000/XP.

Account Manager (Banking & Financial Sector) - Overseas Business Machines (IBM & Lenovo Business Partner) - Muscat, Oman

(2012-11 - 2014-06)

Sales/Presales Department

• Project Management/Coordination after allotment of Project by Customer.
• Support with technical qualification of sales opportunities.
• Provide first-line technical support for software evaluations and/or pilot projects.
• Create internal software/hardware requests and POC implementation plans and monitor the approval process.
• Prepare the Project & Implementation Plan, Product Presentation & technical write ups for customers.
• Proactively scopes technical solution required to address customer requirements, assets customers met and unmet needs, recommends solutions that optimize value for both customer and company.
• Develop new accounts and maintain existing accounts set by the company.
• Achieve assigned financial goals by driving sales in assigned accounts.
• Establishing personal relationships with key decision makers in the territory accounts is expected.
• Responsible for developing an account plan and executing plans to achieve goals.
• Responsible for all aspects of the solution selling process.
• Coordinate company staff to accomplish the work required to close sales.
• Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to appropriate company staff.
• Effectively utilize for pipeline development, tracing opportunity progress, developing monthly, quarterly and annual account level forecasts etc.
• Prepare variety of status reports, including activity, closings, follow-up and adherence to goals.

Manager System Operations / BCP Officer - Technology - Burj Bank Limited - Karachi, Pakistan

(2012-06 - 2012-10)

Business Continuity Department

• Ensure placement of IT infrastructure in a way that business continuity of the bank is not compromised at any location, whether HO; branches or other offices.
• Conduct periodical drills in coordination with BCM and relevant departments.
• Recommend Recovery Strategies, Options and assist with the implementation of recovery solutions.
• Assist business units with: 1. Assessment of potential business impact. 2. Definition of critical, time-sensitive functions. 3. Design, development and documentation of alternate staging. (Business function continuity plans)
• Project Management & Technology Coordination for ongoing maintenance of disaster recovery procedures for Data Center Operations and participate with team on the testing and evaluation of the disaster recovery procedures.
• Liaison with front end users and IT for handling /resolution of day to operations matters related to the system.
• Preparation of Functional Specification for newly identified and amended processes through system
• Requirement Analysis of new MIS Reports for development and Conduct UAT.
• To assist CTO in verification and preparation of operational processes in line with system functionality.
• Supervise & review System & MIS Activities along with Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training associates, scheduling, planning, assigning and directing work.

Manager IT Procurement & Vendor Management - Burj Bank Limited - Karachi, Pakistan

(2011-07 - 2012-06)

IT Procurement Department

• Maintain relationship with suppliers while continually scouting for additional vendors.
• Attend meetings with IT Principals and IT Business Partner Companies for best discounted pricing and services.
• Developing sound, cost-effective strategies for the purchasing of materials used in the business.
• Manage all IT related procurement of Software, Hardware, Infrastructure, Data Center, Power, Information Security, Surveillance and Physical Security Solutions with IT Principals, Authorized Distributors and Business Partners/Resellers Companies.
• Preparation of IT Budget - Capex and Opex after allocation and approval from IT Senior Management.
• Arrangement of meetings with Vendors for negotiation to get the deal finalized.
• Evaluation and Comparison of Technical Proposal through apple to apple comparison method.
• Review Project Proposal and align related vendors for RFP.
• Preparation and Floating of RFPs/RFQs/Tenders document to vendors and suppliers.
• Issuance of Purchase Orders to L1 Vendor after assessment of technical and financial proposals.
• Process Invoice preparation of payment note and submit it to CFO after approval from expenditure committee members.
• Supervision of IT Procurement & Logistics Team and delegating tasks across departments when necessary.
• Reviewing and working closely with Legal Department to make sure contracts and terms are favorable.
• Resolution of escalated issues arising from operations and requiring coordination with other departments.
• Preparation of Presentations and Reports for Yearly IT Procurement Plan.
• Identifies and researches potential new suppliers.
• Researches new products and services to meet organization goals.
• Assesses total costs organization IT purchases.
• Conducting cost analysis and setting benchmarks for improvement.

Systems Administrator (iSeries & Misys) - KASB Bank Limited - Karachi, Pakistan

(2007-07 - 2011-06)

MISYS Operations of Information Technology Division

• Responsible to help project and development team to provide the environment for UAT.
• Co-ordinate with the project and development team for the implementation of new software, H/W after thorough technical analysis.
• Responsible for level 3 local support for troubleshooting the core-banking systems/ applications, and follow-up with the respective vendor and internal team members.
• Support Equation EOD failures and crash recovery.
• Responsible for revision of various technical documents and operational procedures.
• Responsible for co-ordination of Disaster Recovery, Fail-over and Fall-Back of Core banking and supported interfaces.
• Responsible to handle technical application for backup, recovery and replications like BRMS, MIMIX, EBA/CCIS Replication, MQ etc.
• Backup/restore as required by Manager Software Development, System Analyst and Application Administrator.
• Responsible for Entire System Backup as scheduled & Keep Physical Backup Media on and off the location.
• Application Administration of EQUATION (Core Banking Application) and responsible to resolve Problems in End of Day Process for EQUATION Unit.
• Overall Supervision of Shift Operators and Daily Routine Jobs performed in Data Center of MISYS Operations.
• AS/400 Installation and Migration of System, AS/400 Client Server Connectivity & Client Access for Windows 2000/XP.
• Maintain Tape Media Library for AS/400 & Equation Day End Backups of Equation Units for MISYS Operations.

Data Centre Incharge, Disaster Recovery Site - Standard Chartered Bank - Karachi, Pakistan

(2006-05 - 2007-06)

Technology Services & Support

• Backup & Restoration of All Application Servers Data from Live Servers to DR Servers using BRIGHTSTOR ARCSERVE Software on daily basis.
• Over all System & Security administration including installation & up gradation of new Hardware, Operating system and licensed software on AS/400 i Series.
• Installation & Configuration of UNIX V3R4 & Linux AS 2.1 Servers.
• Supervise & Manage System Support (Software, Hardware, Networks) for 04 Branches of SCB.
• Backup & Restoration of All Linux & Unix Based Application Servers.
• Supervise & Manage Follow-ups for All Pakistan IT Desktops & Servers Problems through Distributed Systems Service Request. (Web Based Application)
• Over all Supervision & Retention of Daily, Weekly, Month-end, Year-end Backups for All Servers.
• AS/400 Installation and Migration of System, AS/400 Client Server Connectivity & Client Access for Windows 2000/XP.
• Taking Entire System Backup on quarterly basis as scheduled & Keep Physical Backup Media on and off the location.
• Team Member of Manager Infrastructure Team for handling & management of new Projects & Proposals.

IT Manager - A.A. Consultants - Karachi, Pakistan

(2003-09 - 2006-04)

• Installation and configuration of windows 2000 server and workstations.
• Assist Network Solutions Manager in upgrading of Operating Systems.
• Management of Active Devices, User Account, User Profile and Group Profile Management on Windows 2000 Server.
• Configure, Setup and Installation of Software Packages and Hardware.
• Responsible for Corporate E-mail, Internet and Security Issues.
• Assist Project Manager in System Implementation Projects (Software) for Clients.
• Backup and Restore Operation of both Data and Application on Windows 2000 Server, Linux and Unix Based Application Servers.
• Management of different Log files as File Audit, System, etc.
• Coordinate with Users with carrying out contingency plan to cope with Disaster & Business Continuity of IT facilities provided by the company.

System Operator / PC Support Engineer - General Tyre & Rubber Company of Pakistan Ltd - Karachi, Pakistan

(2000-07 - 2003-08)

• Working on AS400 V4R3, V4R4 & V5R1 as a System Operator.
• Assist System Administrator in upgrading of Operating System and Application of PTFs.
• Connectivity and Configuration of AS400 Terminals on LAN and configure it on PC through Microsoft SNA Server.
• Data Transferring & Receiving from GTR Off-line Branch Offices, City Office, Service Centre and uploading to AS/400.
• Installation and Configuration of Windows 2000 Server and Workstations.
• Management of Active Devices, User Account, User Profile and Group Profile Management on Windows 2000 Server.
• Coordinate Network Administrator in trouble shooting of AS/400 Terminals, Printers and other AS/400 Network Problems.
• Control AS/400 Printer Queues, Message Queues and Job Queues of AS/400 Users.
• Backup of AS/400 i.e. Daily backup, Weekly backup, Period-end Backup, Year end Backup, Entire System Backup etc or any other Backup/Restore as required by IT Analyst.
• Daily Backup of PC's, Restore and Miscellaneous Data Backup as and when required by System Administrator.
• Responsible for Reclaim Storage in case of Abnormal Shutdown of AS/400.
• Assist Network Administrator in carrying out contingency plan to cope with Disaster of IT facilities in GTR.
• Assist IT Manager & System Administrator in selection of appropriate IT Equipment.

Junior Officer (IT) - Pakistan Kuwait Investment Company (Pvt) Ltd - Karachi, Pakistan

(1999-01 - 2000-06)

• Network Administration of more than hundred workstations with two Windows NT Servers.
• Management of different Log files as File Audit, System, etc.
• Backup Operation of both Data and Application on Windows NT Server.
• Responsibility of keeping, acquiring and analyzing all Inventory of Department.
• Weekly Download of Virus Definition of file of Norton Anti-Virus and make it available on PKIC Intranet for all company's employees.
• Providing assistance in Management of Third-Party MIS Solutions including FASCOM Management System, Reuters International News Server and Investment Banking System developed by ACE Aims Software Solutions on Oracle.
• Network Trouble Shooting of PKIC & AMIB on both Client and Server Machines.
• Responsible for Providing Internet facility to company Employees on different workstations through Microsoft Proxy Server and Log administration of all activities.
• Account Management, Trouble Shooting and Security Issues of E-mail Users through MDaemon.
• General Maintenance of PKIC Intranet as upgrading the Electronic Library by downloading company's interest information.

MBA - MIS - KASBIT

BSc - Maths, Statistics, Economics - University of Karachi

HSC - Science (Pre. Engineering) - D.J. Sindh Govt Science College

SSC - Science Group - Habib Public School