Khushi Naveed
Operations & Communications Professional | Client Coordination
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About
International Relations graduate with 1.5+ years of experience in client coordination, IT service operations and HR support, alongside editorial experience producing published articles and press releases. Experienced in stakeholder communication, event coordination, research and professional writing. Seeking opportunities in operations, corporate coordination, communications or editorial roles.
Experience
Client Service Coordinator at TNI Telecom Inc (2023-08 – 2025-02)
- Coordinated communication between technicians, employees, and external clients/vendors to facilitate timely delivery of IT services.
- Managed technician dispatching and service-related communication in a remote US-based operational environment.
- Supported HR with initial candidate screening and coordinated onboarding meetings for new employees.
- Maintained clear communication across multiple stakeholders to resolve service and scheduling requirements.
Editor at The Diplomatic Insight (2025-06 – 2025-08)
- Researched and wrote daily news press releases, analytical explainers, and blogs on international affairs and diplomacy.
- Developed publication-ready content for an international relations and diplomacy magazine.
- Conducted research and synthesized complex political and diplomatic developments into accessible written content.
- Published articles covering diplomacy, international organizations, gender, and international relations.
Leads Specialist at Jardin Home Health (2026-04 – 2026-06)
- Managed 90–100 outbound calls daily to prospective clients regarding home healthcare services.
- Collected and accurately documented client insurance and personal information while maintaining confidentiality.
- Communicated service information clearly and professionally to prospective clients.
- Managed high-volume lead interactions while maintaining accuracy and consistent follow-up.
Education
Intermediate in F.s.c Pre Medical – Kinnaird College For Women (2020-01 – 2022-12)
Bachelor's in International Relations – Kinnaird College For Women (2022-01 – 2026-12)
