M Usman

Results-driven Customer Sales Agent with experience in handling U.S. customers, effectively communicating needs, and surpassing sales targets through exceptional service and professionalism.

Cashier - AA Joyland - Multan

(2024-10 - 2025-12)

• Efficiently process transactions and handle cash and credit card payments with accuracy and speed
• Demonstrate strong attention to detail and problem-solving skills to address any discrepancies in transactions and minimize errors
• Provide exceptional customer service by greeting customers, answering questions, and resolving any issues promptly
• Complete training in the internal POS system and third-party delivery apps, such as UberEats and DoorDash
• Provided high-quality customer service, managed and processed sales transactions, and guided customers through the purchase process

Sales Representative - Matrix Global - Lahore

(2026-01)

• Engaged with clients to understand their requirements and provide tailored solutions.
• Demonstrated strong communication skills in negotiating and closing sales deals.
• Consistently exceeded monthly sales targets by proactively identifying opportunities.
• Built and maintained strong relationships with customers to ensure repeat business.

Intermediate in Computer Science - Computer Science - FG Boys College Multan Catt (2019-09 - 2021-09)

Bachelor of Science in Computer Science - Computer Science - National University of Modern Language (2021-09 - 2025-10)