Madiha Abbas

The main job is to open bank accounts of individuals, Private Limited Companies and partnership firms. Manage Service Requests and maintain locker records and issue cheque books and ATMs of clients. Issue Pay order/ TDRs /CDRs and FT against cheques and remittances

Customer Relationship Officer OG II - Bank Alfalah Limited

(2022-09)

• The main job is to open bank accounts of individuals, Private Limited Companies and partnership firms.
• Manage Service Requests and maintain locker records and issue cheque books and ATMs of clients.
• Issue Pay order/ TDRs /CDRs and FT against cheques and remittances
• Public dealing at front desk to accommodate customer all requests in timely manner.
• Achieved KPIs for the year of 2023-2024 with the rating 3 out of 5

Banking Services Officer OGII - Askari Bank Limited

(2019-11 - 2022-05)

• The main job is to handle cash at counters and provide all services in one window. The major job is the replenishment of ATMs and balance cash counters at end of day.
• The main job is to open bank accounts of individuals, Private Limited Companies and partnership firms.
• Public dealing at front desk to accommodate customer all requests in timely manner.
• Achieved KPIs for the year of 2020-2021 with the rating 3 out of 5

Master in Economics - Economics - Arid Agriculture University Rawalpindi (2017 - 2019)

Bachelors in Commerce - Commerce - Punjab University (2015 - 2017)