Madiha Rasheed

Dedicated and detail-oriented professional with experience in admissions coordination, customer relations, and import management. Skilled in communication, documentation, and managing business operations efficiently.

• Coordinator (LSM) at University Management | 2021-08 - 2022-02: Worked in admissions management, handled student inquiries, conducted admission campaign calls, maintained records and reports on Excel, and coordinated with students throughout the admission process.
• Call Agent at Nexous Solution & FABI Companies | 2023-08 - 2024-07: Handled inbound and outbound calls, generated leads, promoted company services, managed customer follow-ups, and supported social media marketing activities.
• Assistant Import Manager at Baykee Power (Pvt.) Ltd. | 2025-04 - Present: Managed complete import cycle for electrical equipment and power products from order placement to delivery. Prepared and verified import documents including Letter of Credit (LC), Proforma Invoice (PI), Bill of Lading (BL), and Goods Declaration (GD). Liaised with international suppliers, shipping companies, and customs clearing agents to ensure timely shipments. Coordinated with bank officials for LC opening, amendment, retirement, and foreign remittances as per SBP regulations.

• BBA | University of Education Township Campus
• I.COM | Government College for Women in Kahna Lahore
• Matric | Govt. High School Kahna Lahore