Mahad Iqbal

Hardworking and responsible professional with 10+ years of experience across administration and HR, sales team leadership, customer support and graphic design. Currently managing admin and HR functions at Qubeck Solutions, supported by a strong background in team coordination, customer handling, negotiation and clear communication. Brings creative skills in Adobe tools, Canva and CapCut to internal communication and branding.

Quick to learn, dependable in dynamic environments and committed to continuous growth.

Admin / HR at Qubeck Solutions SMC Pvt Ltd (2024-07 – Present)

• Handle day-to-day administration and HR operations, including employee records, attendance and office coordination.
• Support recruitment and onboarding of new employees, from scheduling interviews to completing joining documentation.
• Act as the main point of contact for employee queries and coordinate between staff and management.
• Prepare HR and administrative documents, notices and internal communication materials.

Graphics Designer at TechChoices Pvt. Ltd. (2023-01 – 2024-06)

• Designed and managed e-commerce visuals and social media graphics across platforms.
• Ensured accurate branding and engaging layouts in all creative output.

Customer Support at TechChoices Pvt. Ltd. (2021-08 – 2022-12)

• Processed and confirmed customer orders.
• Managed after-sale services including reviews, delivery tracking and complaint resolution.
• Provided comprehensive assistance to customers throughout the order cycle.

Insurance Company Consultant at EFU Life Assurance Ltd. (2020-12 – 2021-06)

• Provided consulting services to insurance companies, offering strategic guidance and solutions to optimize operational efficiency, mitigate risks and enhance overall performance.

Floor Manager at Aironexus Communications (Pvt) Ltd. (2018-06 – 2019-02)

• Led a sales team to achieve targets and implemented effective sales strategies.
• Ensured a positive customer experience.

Floor Manager at Inox Communications (PVT) Ltd. (2017-02 – 2018-03)

• Guided a sales team to reach targets and implemented efficient sales strategies.
• Maintained a high standard of customer satisfaction.

Sales Representative at GCS Pvt. Limited (2015-12 – 2017-01)

• Handled cold calling and target-based sales in a high-pressure setting, consistently surpassing goals.
• Built client relationships and negotiated effectively.

I.Com – Punjab College of Commerce (2011 – 2013)

Matriculation – IMCB G-10/4 (2008 – 2010)