Maham م ا ھ م

Experienced professional with corporate background. Skilled in leadership and communication. Committed to delivering quality results

HR ASSISTANT at MARS BPO SILK (2026-01 – 2026-05)

• Handling recruitment and onboarding
• Maintaining employee records and databases
• Assisting with benefits and payroll queries
• Coordinating training and development programs
• Supporting employee engagement initiatives
• Handling HR-related queries and issues
• Preparing reports and appointments

RECEPTIONIST / FDO at MARS BPO SILK (2025-03 – 2025-12)

• Greet and welcome visitors
• Manage phone calls and emails
• Handle front desk operations
• Maintain records and files
• Provide administrative support
• Ensure office hospitality and cleanliness

IELTS ASSISTANT at BLC-BRIDGE LANGUAGE CENTRE (2024-05 – 2025-02)

• Assist students
• Responsible for creating posts
• Designing outlines, and preparing course content for IELTS and Spoken English
• Manage on-campus and online classrooms

STUDENT COUNSELOR at BICAS CONSULTANCY (2024-05 – 2025-02)

• Responding to client's queries regarding studying in the UK
• Provide guidance on undergraduate and postgraduate programs

RECEPTIONIST / FDO at CITY GRAMMAR SCHOOL, SHALLEY VALLEY (2023-07 – 2024-02)

Bachelors of Education in English Language and Literature – FATIMA JINNAH WOMEN UNIVERSITY (FJWU), KACHERI (2019-11 – 2023-09)