B2B Sales Development Representative at KANDZ Communication (2025-12 – Present)
- Managed leads through sales pipeline, advancing from initial contact to qualification.
- Scheduled follow-up meetings to effectively guide prospects through sales funnel.
- Identified new business opportunities through strategic prospecting and cold calling.
- Utilized CRM software to track interactions, ensuring accurate record-keeping.
- Developed comprehensive understanding of product offerings to address inquiries confidently.
- Fostered client relationships through timely follow-ups and personalized communication.
- Crafted engaging sales pitches to promote company products and services.
- Resolved customer issues promptly, enhancing satisfaction and retention.
Human Resources Officer at Errands Services PVT LTD (2024-07 – 2025-08)
- Managed confidential personnel records, ensuring compliance with data protection regulations.
- Developed and implemented HR policies aligning with organisational goals and regulatory standards.
- Administered payroll operations, processing wages, deductions, and tax requirements accurately for all staff members.
- Supervised recruitment processes, including interviewing, selecting, and onboarding new employees.
- Reviewed CVs rigorously to identify suitable candidates for shortlisting and interviews.
- Monitored employee performance closely, particularly for probationary staff to ensure efficiency and effectiveness.
Sales specialist at Hyper Future E-Commerce (2023-10 – 2024-07)
- Drove revenue growth by managing key accounts and securing new business opportunities.
- Exceeded sales targets through strategic relationship building and solution selling techniques.
- Strengthened market position by leveraging market insights for impactful product presentations.
- Collaborated cross-functionally to develop targeted sales strategies based on customer needs.