Malik Muhammad Usman

Personal Banking Manager - PBM - Meezan Bank Limited - Islamabad

(2019)

Customer Relationship Management and Business Generation as per assigned targets
Achieving deposit targets through existing and new customers
Worked on assigned portfolio to strengthen relationship with existing customers
Understanding complaints & Resolving transaction disputes
Analyzing and understanding Customer needs and leads generation
Cross Selling Bank Products (Car Finance, Home Finance, Consumer ease products)
Onboarding customer for Corporate finance and trade business
Meeting with customers to strengthen the relationship and new referrals

Branch Operations - BSO - Meezan Bank Limited - Islamabad

(2012-06 - 2019)

Joined Meezan Bank Main branch Islamabad as Trainee Cash Officer (TCO).

Individual / Joint Accounts
Sole Proprietor, Partnership and Company Accounts
Review account opening documentation making sure all documents are in compliance and all posting in system with accuracy
Clearing Inward & Outward, Same day, Intercity, FOBC, OBC & IBC
Making of Pay Order, CDR, FDD and TDR
Fund Transfer, RTGS, FTT and salary's transaction along with reconciliation
Handling Customer queries and issue Account Statement and Maintenance Certificates
Issuance of ATM Cards and Cheque books, Operate Lockers
As Universal Teller (Receipts & Payments of PKR & Foreign Currency)
Cash Sorting for ATM and Counter as per SBP Regulations
Utility Bills and Home Remittance transactions
Preparing Cash Books and Balance Sheet
Daily Transaction Reconciliation
Assurance of SBP Rules & Regulations, Bank Policies, Audit & Compliance
Experience of handling internal, external and SBP Audit

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