Sana Abid

A dedicated banking professional with 3 years of experience in managing a wide range of banking operations, including clearing processes, inward and outward remittances, and account management. Skilled in opening and closing TDR accounts, handling account amendments, issuing cheque books, and managing ATM card applications. Experienced in overseeing locker operations and ensuring smooth, efficient customer service.

Committed to maintaining accuracy, compliance, and operational excellence in all tasks.

Banking Operations Officer - Meezan Bank - Lahore, Pakistan

(2023-03)

• Handled clearing cheque processes, including inward and outward remittances with accuracy and compliance.
• Managed account services such as account opening, amendments, closures, and Term Deposit Receipts (TDRs).
• Provided end-to-end services for cheque book issuance, ATM requests, and locker allotments.
• Maintained proper documentation and ensured error-free transaction processing aligned with SBP regulations.
• Acted as Services Ambassador at the branch, addressing customer concerns, guiding them to relevant services, and enhancing customer satisfaction.
• Ensured high service standards and built strong client relationships through professional and prompt support.

Master in Science Education - Science Education - Punjab University Institute of Education and Research Department of Science Education (2020 - 2022) Lahore, Pakistan

Bachelor of Science - Science - Jinnah Islamia College of Commerce, Township, Lahore (2017 - 2019) Lahore, Pakistan

Intermediate - Govt.

Women College Wapda Town

Lahore (2015 - 2017) Lahore, Pakistan

Matriculation - Govt.

Girls High

School, Township Lahore (2013 - 2015) Lahore, Pakistan