Maryam 123

Customer-focused and confident communicator with experience in liaisoning, participant engagement, email communication, and tutoring. Skilled at communicating clearly, understanding individual needs, handling questions professionally, and building rapport.

Strong

English communication skills with a C1 EF SET certification. Seeking a Customer Engagement role where communication, problem-solving, and customer interaction are central to the position

Student Tutor

• Communicated concepts clearly to students with different learning needs and backgrounds.
• Practiced active listening and adapted communication and explanations according to individual needs.
• Built rapport with students and handled questions patiently and professionally.
• Delivered both online and in-person tutoring sessions.

Email Agent / Liaison at CBS

• Managed email-based communication and responded to inquiries professionally.
• Contacted and followed up with students and participants to encourage event/team participation.
• Used clear and persuasive communication to explain opportunities and address questions.
• Handled written correspondence professionally in a remote working environment.
• Coordinated with participants while maintaining professional and respectful communication.

BSCS (discontinued) – GIKI — Swabi, Pakistan (2026)

FSc – FIC Nur Khan — Rawalpindi, Pakistan

Matriculation – FIC Nur Khan — Rawalpindi, Pakistan