Mashhood Rahman

Visionary, technology-driven senior executive with 25+ years of progressive IT leadership across manufacturing, banking, retail, food, hospitality, travel and engineering environments. Brings proven capability in IT strategy, digital transformation, infrastructure management, ERP and enterprise systems, cybersecurity governance, IT governance frameworks and operational excellence. Experienced in building and leading high-performing IT teams, aligning technology initiatives with business objectives, and driving measurable improvements in efficiency, scalability and resilience across complex, multi-site organizations.

Approaches the pharmaceutical manufacturing environment with genuine enthusiasm — combining deep technical foundations with a track record of rapid domain adaptation and operational impact across highly regulated and process-intensive industries.

Executive Vice President – Chief Information Officer / Interim Group Head Digital at Bank of Khyber (2023-08 – Present)

Enterprise IT leadership, governance, digital transformation and infrastructure operations for a large regulated multi-site institution.

• Developed and executed enterprise IT strategy aligned to business objectives; advised Board IT Committee and senior management on technology priorities, investments and risk.
• Led digital transformation across mobile banking, payments, digital channels and process automation — reviving stalled programmes and delivering measurable outcomes.
• Oversaw infrastructure, cybersecurity, data center operations, DR/BCP and service continuity across a nationwide branch footprint.
• Governed ERP due diligence, enterprise application portfolio, vendor management, SLA accountability and IT budgeting.
• Established IT governance frameworks, policies, SOPs and audit-readiness standards; represented technology at governance and regulatory forums.

Executive Vice President – Head of Information Technology at SilkBank Limited (2022-06 – 2023-08)

End-to-end IT delivery, ERP governance, infrastructure operations and digital platform stabilization.

• Governed Oracle EBS R12 across finance, procurement, fixed assets, inventory and HRMS — enforcing data standards, change control and post-go-live support discipline.
• Rescued delayed technology programmes including IRIS controller migration, mobile/internet banking stabilization and RAAST P2P connectivity.
• Managed infrastructure, cybersecurity, data center services, network operations and enterprise application delivery.
• Strengthened IT governance, vendor escalation, SLA management and operational resilience practices.

Executive Vice President – Chief Technology Officer at U Microfinance Bank Limited (2021-03 – 2022-06)

Enterprise technology architecture, ERP governance and digital transformation for a nationwide microfinance and digital-banking institution.

• Governed Oracle EBS R12 and SAP ERP operations; led ERP vendor evaluation and Temenos Transact T24 / Infinity platform procurement.
• Directed digital onboarding, RAAST instant payments, MasterCard launch and next-generation digital platform selection.
• Strengthened enterprise architecture, integration governance, operational readiness and IT service-management discipline.

Senior Vice President – Head of IT / CIO at Dubai Islamic Bank Pakistan Limited (2013-05 – 2021-02)

Full IT ownership across strategy, infrastructure, ERP, cybersecurity, applications and service delivery for a 300+ branch national bank.

• Formulated IT strategy, governance policies and IT frameworks aligned to business growth, regulatory requirements and audit standards.
• Delivered Oracle HRMS ERP in 10 months at USD 300k (~40% under budget); governed enterprise application portfolio and integration architecture.
• Directed cybersecurity, data protection, AML/KYC controls, EMV compliance and DR/BCP — including live DR exercises with 100% operational continuity.
• Managed full infrastructure lifecycle: data centers, nationwide WAN, branch rollouts, VoIP, virtualization, storage and endpoint services.
• Oversaw IT budgeting (USD 8M–10M+), vendor contracts, technology procurement and resource planning for 38 permanent and 50+ contracted staff.
• Built and deployed in-house ERP-style IT automation platform covering ITSM, asset lifecycle, audit tracking, change management and TAT monitoring.

Vice President Level-2 – Head of IT Operations & Infrastructure at Dubai Islamic Bank Pakistan Limited (2005-12 – 2013-05)

Pioneer member — foundational IT build-out, infrastructure operations and national branch technology rollout.

• Built nationwide LAN/WAN, data center, DR site and branch technology infrastructure from the ground up — supporting 200+ branch expansion.
• Managed 24/7 NOC, service desk, incident management, change control, inventory and IT asset governance.
• Developed SOPs, service agreements, audit documentation and IT operational standards across all technology domains.

VP Networks, Systems Support & Enterprise Infrastructure at Saudi Pak Commercial Bank (Silk Bank) (2003 – 2005)

Joint Director / Senior System Administrator at State Bank of Pakistan (2001 – 2002)

Asst. Manager IT — Multi-sector Group DC, Dynamics ERP, Retail/Food/Hospitality/Travel at Cupola Pakistan Ltd. (1998 – 2001)

Network Engineer — Manufacturing DB, Systems & Plant Connectivity at Dadabhoy Cement Industries (1996 – 1998)

Network Engineer — Plant Systems, DB & Process Automation at Procon Pipelines (Pvt) Ltd. (1993 – 1996)

M.Sc. in Space & Astronomical Physics (Computational Physics, Programming, Statistics) – University of Karachi

B.Sc. (Hons.) in Physics – University of Karachi

Diploma in Computer Studies / Computer Science – Sindh Board of Technical Education (SBTE) (1994)