Mehdi Hassan
Digital E-Commerce & Customer Representative
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About
E-commerce & Digital Business Professional with experience in Amazon FBA, Shopify, digital marketing, inventory management, sales, and business operations across local and international markets. Skilled in account management, product research, SEO, PPC (Basic), fulfillment, customer support, and Excel, with additional experience in real estate sales and client coordination across Pakistan.
Experience
E-Commerce Manager - Shilajo - Islamabad
(2025-08 - 2026-09)
- Managed end-to-end Shopify D2C operations across Pakistan.
- Optimized product listings, descriptions, pricing, and online store content to improve customer experience and sales.
- Managed inventory and stock levels, maintained product records, and coordinated stock availability.
- Planned and executed Meta and TikTok "Basic" ad campaigns to drive customer acquisition and sales growth.
- Handled customer inquiries, order confirmations, complaints, and post-purchase support through digital channels.
- Coordinated with courier/logistics partners to manage deliveries, returns, and failed COD orders
Real Estate Agent - Al Nasir Real Estate - Wah/ Islamabad
(2025-12 - 2026-06)
- Assisted clients with property inquiries, visits, follow-ups, and basic sales coordination.
- Promoted available properties through personal networks and online/social media channels to generate potential leads.
- Communicated with buyers and sellers, maintained client information and property details, and supported negotiations and deal coordination.
Amazon Private Label (Account Manager) - Dotcomdubai - Islamabad
(2023-11 - 2025-09)
- Managed 17+ Amazon FBA Private Label accounts across the USA, UK, UAE, and KSA, overseeing inventory, pricing, account health, and daily operations.
- Conducted product research and Alibaba sourcing, along with keyword research and listing optimization to improve visibility, competitiveness, and conversions.
- Resolved listing violations, account errors, and hijacking issues, maintaining account compliance and protecting clients’ listings and brand presence.
Education
Higher Secondary Education (In progress) - Private
Secondary School Certificate (Matriculation) - Pak German Model School (2019-01 - 2020-07)
