AGM IT - Hamza sugar mills Ltd - Khanpur, Rahimyar Khan
(2018-09)
Oversaw IT department operations and training.
- HCI (Hyper Converged Infrastructure) implementation and manage all related tools dedicated.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Customized and repair technology based on staff requests.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Coordinated technical training and personal development classes for staff members.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Implemented Datacenter and DR site also for secure company data and resources.
- Implemented Latest Fortinet Firewalls analyzer and 10G switches in Datacenter.
- Created and terminated user's accounts from start to finish in business applications.
- MS Office 365 2003-2016 development and migrations.
- MS Office 365 account administration, troubleshooting.
- Video Conferences System Implement and design, Zoom, MS Team, Skype.
- Skype for business administrations.
- Oversaw daily performance of IT Team, Systems Network devices.
- Guided organizational technology strategy and roadmaps.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Coordinated IT operations, activities to deliver smooth flow of daily business needs.
- Conferred with executives to advice and plan for short-term and long-term IT system upgrade needs.
- Demonstrated familiar it with latest hardware, software and networking technology.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Interacted and negotiated with vendors, outsources and contractors to secure products and services.
- CCTV Control Room Managed for monitoring with 1200 plus network cameras storage servers and NVRs.
Manager IT - Tayyab Group of Industries - Faisalabad
(2015-03 - 2018-09)
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Datacenter activities and manage all type of working, like VM and storage and backups and other issues related to ESXI.
- Manage fee and payroll module of charity school of company who have 2700 strength of students and 200 plus teachers.
- Design 4 Star Hotel Networks, Wifi, Exchange, IP Phones triple play and restaurant and booking software and also manage commercial GYM (health club) system of company.
Manager IT - Sarfraz Textile Mills Pvt Ltd - Chiniot
(2012-05 - 2015-02)
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw development and implementation of improvements to support and network operations.
- Developed strong communication and organizational skills through working on group projects.
- Successfully operated heavy equipment such as forklifts.
Team Leader Of Network, Hardware, software - Sarfraz Textile Mills Pvt Ltd - Faisalabad
(2008-03 - 2012-05)
- Performed day to day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Planned annual budgets to fund IT projects and control spending.
- Managed Computer operation scheduling, backups, and storage and retrieval functions.
- Authored documentation for system configuration and troubleshooting.
- Introduced management tools to create and manage virtual server computing environment.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and internet systems.
- Assisted IT staff on troubleshooting issues and closing calls.
- Performed network security design and integration duties.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Planned and implemented upgrades to system hardware and software.
- Installed and configured network printers and other peripheral devices.
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed and resolved hardware and software issues.
Network Administrator - Sarfraz Textile Mills Pvt Ltd - Faisalabad
(2006-02 - 2008-03)
- Resolved technical issues quickly by replicating system fault sequence to verify correct operations and detect errors.
- Set up and configured secure wireless access points to extend client connectivity.
- Created online training materials to assist with rolling out new technologies.
- Provided technical support and issues resolution to users via remote assistance platforms.
- Configured, deployed, maintained and supported 410 computer workstations, laptops and printers.
- Troubleshoot network communication, software and user account trouble calls, successfully resolving 100 plus calls per day.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
System Support Officer - Micro Computer Marketing - Faisalabad
(2003-08 - 2005-11)
- Implemented Data Connectivity (Point to Point) with Motorola Devices.
- IT related Support and services.
- System support services to different private and GOVT sectors.
- Consultancy of IT systems.
- Provided technical support and issue resolution to users via remote assistance platforms.
- Created online training materials to assist with rolling out new technologies.
