Mifzala Khan

I am presently leading operations at Haloinformatics, the Pakistan arm of Comfort Care Services UK, where I oversee healthcare service delivery and cross-border coordination. I am highly strategic, forward-

thinking and results driven operations professional successfully delivering objectives in a Care Quality

Commission (CQC) regulated environment. My ability to analyse complex processes, identify bottlenecks and implement innovative solutions has consistently enhanced productivity and service quality. I thrive in fast paced environments and am passionate about delivering excellence that supports long term business growth.

I am strategic and results-driven operations leader with a strong foundation in healthcare, sales analytics, and project coordination across multinational environments. Currently serving as Team Lead Operations.

I bring a unique blend of project management, data-driven decision-making, and cross-functional leadership, demonstrated through key initiatives such as debt recovery, training compliance, HR analytics, staff rota optimisation, and CQC audit readiness. My experience spans healthcare operations, digital marketing, sales analysis, and geotechnical internships, showcasing my adaptability across industries.

With an MBA in Business Administration and a BSc in Applied Geology, I combine analytical thinking with operational insight, consistently driving performance outcomes and service excellence. Your certifications and international exposure further enhance your ability to lead in dynamic, multicultural environments.

• Master of Business Administration (MBA)

Institute of Business and Management (IBM), 2020–2022

Focused on strategic planning, operations management, and stakeholder engagement—equipping me with the leadership and analytical skills essential for managing healthcare and cross-industry teams.

• Bachelor of Science in Applied Geology

University of Punjab, 2014–2018

Graduated with First Division. Specialized in engineering geology, soil and rock mechanics, and seismotectonics—demonstrating strong analytical thinking and field investigation skills.

• Certifications:
• IELTS (Band 7) – Validates strong English communication for international roles.
• Specialized training in geotechnical evaluations, petroleum exploration, and gas shale microstructures—showcasing my scientific rigor and adaptability.