Minhaj Wahid

Results-driven Sales and Customer Service Professional with over 8 years of experience in the BPO industry, insurance sales, and client support. Proven ability to manage customer relationships, achieve sales targets, and deliver high-quality service across multiple channels.

Insurance Sales & Customer Service at EA Communications

Insurance Sales & Customer Service professional

• Achieved sales targets and handled customer queries efficiently.
• Built strong client relationships and improved retention.
• Assisted in training new team members.

Sales / Customer Service / Chat Support at Tribe Consulting

Multi-channel support specialist managing various communication channels

• Managed chat, email, and call support.
• Converted leads into customers and maintained satisfaction.
• Ensured proper follow-ups and client handling.

Sales Representative at Iplanet BPO

Outbound sales and lead generation specialist

• Conducted outbound sales and generated leads.
• Maintained customer records and achieved targets.

Intermediate – Gulshan College

Matriculation – Gulshan Gems School