Muhammad Abdullah

Dynamic Electrical Engineer with 6+ years of experience in telecommunications, HVAC systems, and zonal sales operations. Proven track record in fiber optic deployment, network troubleshooting, and sales strategy execution, delivering measurable improvements in service uptime, operational efficiency, and revenue growth by up to 25%. Skilled in coordinating cross-functional teams, optimizing workflows, and enhancing client satisfaction, consistently achieving project targets ahead of deadlines.

Adept at implementing technical solutions and process enhancements that strengthen service quality, market presence, and business performance.

Assistant Zonal Manager - Realme - Pakistan

(2025-11)

Assisted the Zonal Manager in overseeing sales operations and market activities across the Bannu–Gujrat region.

• Coordinated with area sales officers, distributors, and wholesalers to ensure smooth execution of sales plans.
• Monitored daily, weekly, and monthly sales performance, preparing reports for zonal review.
• Supported regional sales targets by tracking KPIs, promotions, and stock movement.
• Maintained strong relationships with retailers and wholesalers, enhancing market presence and brand visibility.
• Coordinated regional product launches, schemes, and promotional activities.
• Managed stock availability, dispatched follow-ups, and resolved supply or return issues with distributors.
• Collected market intelligence on competitor activities, pricing, and customer feedback.
• Ensured proper implementation of company policies, pricing, and branding standards in the assigned region.
• Facilitated effective communication between head office, zonal management, and field teams to minimize gaps and delays.
• Provided strategic inputs to improve sales execution and operational efficiency in the region.
• Monitored market trends and suggested actionable strategies to strengthen sales performance.

Access Coordinator (Maintenance & Operations) - Storm Fiber Pvt. Ltd. - Islamabad, Pakistan

(2024-10 - 2025-10)

• Delivered fiber optic and IPTV rollouts across 500+ client sites, sustaining 99% network uptime.
• Resolved service disruptions within an average of 2 hours, raising SLA adherence by 27%.
• Coordinated multi-site field teams, compressing installation lead times by 20%.
• Preserved operational documentation and daily logs, ensuring 100% audit readiness.
• Verified network performance benchmarks, securing >95% signal integrity.
• Guided equipment utilization protocols, boosting first-contact resolution by 30%.
• Controlled inventory and technical assets, cutting material shortages by 15%.
• Diagnosed systemic fault patterns and introduced corrective measures, reducing repeat incidents by 25%.
• Upheld safety and operational standards, achieving zero workplace incidents.
• Developed junior technicians through procedural training, raising team output by 20%.

Operations & Licensing Officer - PEMRA Headquarters, Islamabad - Pakistan

(2023-07 - 2023-10)

Assisted in administrative and regulatory operations at PEMRA Headquarters.

• Supported documentation, record management, and official correspondence handling.
• Helped in monitoring and reporting of electronic media compliance with PEMRA regulations.
• Assisted senior officers in preparing reports, summaries, and official files.
• Coordinated with different departments to ensure smooth workflow and information sharing.
• Gained practical exposure to media laws, licensing procedures, and regulatory frameworks.
• Aligned with engineering units for signal calibration, enhancing the quality of the output by 18%.
• Observed broadcast transmission stability, maintaining >99% uptime.
• Authored compliance intelligence reports, increasing regulatory adherence by 17%.
• Standardized SOP enforcement, eradicating operational violations.
• Contributed expert insights to special projects, improving execution accuracy by 20%.
• Reviewed procurement proposals, optimizing capital utilization by 12%.

Electrical Engineer - Checkmate (Islamabad) - Pakistan

(2020-12 - 2022-09)

• Designed, installed, and maintained electrical systems, ensuring seamless studio and operational functionality.
• Conducted preventive maintenance and troubleshooting across electrical networks, reducing system failures by 32%.
• Optimized electrical circuits and control systems, improving overall energy efficiency by 15%.
• Led technical projects and system upgrades, reducing implementation time by 25%.
• Monitored and analyzed system performance metrics to enhance reliability and operational accuracy.
• Provided rapid technical support during emergencies, minimizing downtime by 35%.
• Collaborated with cross-functional teams to enhance electrical infrastructure, increasing system efficiency by 18%.
• Managed spare-part inventories, procurement, and resource allocation, improving replacement cycles by 22%.
• Prepared technical reports and recommendations for management, strengthening decision-making by 18%.
• Implemented process improvements, reducing operational costs by 15% while maintaining safety and compliance standards.

Bachelor of Science - Electrical Engineering - Commission on Science and Technology for Sustainable Development in the South (COMSATS) (2020 - 2024)

Intermediate - Pre Engineering - Islamabad Model College For Boys (2018 - 2020)

Computer Science - Computer Science - Ghazali Pilot School (2016 - 2018)