Muhammad Adeel Chughtai

Experienced professional with a diverse background spanning pharmacy, office administration, project coordination, customer service, and manufacturing. Over 20 years' experience supporting healthcare organisations, engineering projects, office operations, and production environments. Skilled in record management, inventory control, customer communication, Microsoft Office, and cross-functional teamwork.

Known for accuracy, reliability, and a strong focus on operational efficiency and service quality.

Administrative Assistant - District Court, Sialkot

(2018-04)

• Assisted with daily administrative and office operations across the court registry.
• Managed official documents and maintained accurate, audit-ready records.
• Supported correspondence, filing, and document retrieval activities.
• Coordinated office tasks while maintaining strict confidentiality of sensitive information.

Customer Service Representative - PTCL

(2018-12 - 2019-04)

• Handled a high volume of inbound and outbound customer calls.
• Verified and resolved customer billing inquiries, improving first-call resolution.
• Maintained accurate customer records within company systems.
• Delivered professional, courteous customer support in a fast-paced call centre environment.

Pharmacist - Aminah Hospital

(2014-10 - 2018-11)

• Dispensed medications accurately in line with physicians' prescriptions.
• Maintained precise records of medicines and controlled substances.
• Updated purchasing and sales records using hospital pharmacy software.
• Managed medicine storage and inventory levels to prevent stock-outs.
• Ensured compliance with pharmacy procedures and patient safety standards.

Production Worker - Atlas Sports

(2015-01 - 2018-06)

• Performed quality checks and counting of sports balls to meet production targets.
• Maintained production accuracy and efficiency on the line.
• Worked effectively within cross-functional production teams.
• Followed company quality standards and safe work practices.

Office Assistant - Vital Pvt. Ltd.

(2005-10 - 2007-04)

• Managed client files and office documentation.
• Distributed and actioned emails from local and international customers.
• Coordinated courier dispatches through TCS and DHL.
• Verified PTCL, courier, and office utility bills for accuracy.
• Assisted management with daily administrative tasks.

Project Manager - Descon Engineering Limited

(1999-01 - 2001-06)

• Assisted in planning and coordinating engineering projects.
• Monitored project progress and maintained project documentation.
• Coordinated with project teams and stakeholders to keep work on track.
• Supported timely completion of assigned project activities.

Pharmacist - Moshin Medical Hospital

(1996-01 - 1999-01)

• Dispensed medicines according to doctors' prescriptions.
• Counselled patients on proper medication usage.
• Maintained pharmacy records and inventory.
• Ensured safe handling and storage of medicines.

Bachelor