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Muhammad Ansar

Muhammad Ansar

Banking services manager

Talent
Chārsadda, Khyber PakhtunkhwaMember since August 15, 2026
Branch Operations ManagementLeadership and Team ManagementRisk Management & Internal ControlsCash & Vault ManagementCustomer Service Excellence
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Branch Operations ManagementLeadership and Team ManagementRisk Management & Internal ControlsCash & Vault ManagementCustomer Service Excellence

About

To contribute to the achievement of organisational goals by ensuring operational excellence, regulatory compliance, effective risk management, and exceptional customer service while leading high-performing teams and driving continuous process improvement.

Experience

Banking services manager - Allied bank limited

(2025-05)

  • AML/CFT & KYC Compliance
  • Audit & Regulatory Compliance
  • Problem-Solving & Decision-Making

Banking services officer - Allied bank limited

(2023 - 2025)

  • Open and maintain customer accounts after completing KYC and due diligence.
  • Process account amendments, closures, and customer profile updates.
  • Issue cheque books, debit/ATM cards, and other banking instruments.
  • Process customer requests related to internet banking, mobile banking, SMS alerts, and e-statements.
  • Maintain accurate customer records and ensure data confidentiality.
  • Ensure all service requests are completed within the bank's turnaround time (TAT).

Teller - Allied bank limited

(2016 - 2022)

  • Receive cash deposits and process withdrawals accurately.
  • Ensure cash limits are maintained and excess cash is transferred as per bank policy.
  • Detect and report counterfeit notes, forged instruments, or suspicious transactions.
  • Provide courteous and professional customer service.
  • Maintain accurate transaction records and complete end-of-day cash reconciliation.
  • Follow audit, compliance, and risk management requirements at all times.

Education

B.com - University of Sargodha (2012)

D.COM - PBTE LAHORE (2010)

Matric - BISE Sargodha (2008)

Skills

Banking services manager

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