Muhammad Ansar
Banking services manager
Talent
Chārsadda, Khyber PakhtunkhwaMember since August 15, 2026
Branch Operations ManagementLeadership and Team ManagementRisk Management & Internal ControlsCash & Vault ManagementCustomer Service Excellence
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Branch Operations ManagementLeadership and Team ManagementRisk Management & Internal ControlsCash & Vault ManagementCustomer Service Excellence
About
To contribute to the achievement of organisational goals by ensuring operational excellence, regulatory compliance, effective risk management, and exceptional customer service while leading high-performing teams and driving continuous process improvement.
Experience
Banking services manager - Allied bank limited
(2025-05)
- AML/CFT & KYC Compliance
- Audit & Regulatory Compliance
- Problem-Solving & Decision-Making
Banking services officer - Allied bank limited
(2023 - 2025)
- Open and maintain customer accounts after completing KYC and due diligence.
- Process account amendments, closures, and customer profile updates.
- Issue cheque books, debit/ATM cards, and other banking instruments.
- Process customer requests related to internet banking, mobile banking, SMS alerts, and e-statements.
- Maintain accurate customer records and ensure data confidentiality.
- Ensure all service requests are completed within the bank's turnaround time (TAT).
Teller - Allied bank limited
(2016 - 2022)
- Receive cash deposits and process withdrawals accurately.
- Ensure cash limits are maintained and excess cash is transferred as per bank policy.
- Detect and report counterfeit notes, forged instruments, or suspicious transactions.
- Provide courteous and professional customer service.
- Maintain accurate transaction records and complete end-of-day cash reconciliation.
- Follow audit, compliance, and risk management requirements at all times.
Education
B.com - University of Sargodha (2012)
D.COM - PBTE LAHORE (2010)
Matric - BISE Sargodha (2008)
Skills
Banking services manager