Muhammad Asif

I am a results-driven professional with a diverse background in key account management, customer relationship building, Project Management, Sales Operation, Coordination, and Business Development expertise in the SME and commercial sectors. With a career spanning various industries, I've acquired a unique blend of skills and experiences that make me a valuable asset in the business world.

🔑 Key Account Management: As a Key Accounts Manager, I excel at nurturing relationships with key clients, ensuring their satisfaction, and maximizing business growth.

🤝Cloud-Based Dedicated/Shared Hosting/SAAS & ERP Sales Specialist:

As a seasoned Cloud Dedicated/shared Hosting/SAAS and ERP Sales Specialist, I've been immersed in the software industry since Sept 2008. My journey has equipped me with a diverse skill set, including lead generation, persuading clients to engage in in-person meetings, capturing client requirements, tailoring product demos to align with customer needs, collaborating with technical experts to address queries, and orchestrating cross-functional teams for project completion. I excel in crafting compelling business proposals, adeptly negotiating contracts, and consistently achieving sales closures.

🤝 Customer Champion: My commitment to exceptional customer service has been a consistent theme throughout my career. I believe in going the extra mile to address client needs and concerns.

🔍 Monitoring and Evaluating Expertise: During my tenure as a Monitoring and Evaluating Officer at PMDFC, I honed my skills in data collection, analysis, and interpretation, contributing to informed decision-making and program improvement.

🏢 KOHINOOR HOSIERY Alumni: My experience at KOHINOOR HOSIERY provided me with a solid foundation in production reporting, data management, Production verifications, and process optimization.

🤝Sales and CRM Software Proficiency:

With extensive experience in the Telecom and Software industries, I have gained valuable insights into various sales processes, strategies, and techniques. I have also developed expertise in utilizing different CRM software solutions, including:

⯈Oracle

⯈Sage

⯈Odoo

Key Account Manager at BRAIN TELECOMMUNICATION LTD (2020-09 – Present)

• Key account management, Sales Operations, Coordination, Business Development, and Customer retention are critical responsibilities.
• Best Solution seller of the company with a portfolio of 400 Plus customer.
• Acted as a co-trainer for the new resources' learning and development.
• Responsible for Receivables Management efficiently and effectively.
• Acted as a liaison between customers and departments, addressing concerns and collaborating on cross-functional initiatives to enhance the customer experience.
• Responsible for evaluating the team's performance based on strategic measures
• Generated leads for selling Cloud-Based Hosting Services, Web Development, Corporate SMS, Digital Marketing services, and ERP solutions to potential customers.
• Encourage clients to join us for product demos and provide them with the necessary information.
• Conduct follow-ups with clients via email, calls, and physical visits to ensure they are aware of the product's benefits.
• Develop strong relationships with clients by understanding their needs and providing personalized solutions.
• Prepare and present sales proposals and quotations to customers to showcase the product's value.
• Close sales deals by negotiating and finalizing contracts with clients.

Monitoring and Evaluation Assistant at PMDFC (Punjab Municipal Development Fund Company) (2017-10 – 2020-06)

• To support the design and piloting of data collection tools and forms with program team staff.
• Supporting to improvement data collection application with authentic field facts and figures.
• Conducting surveys and short interviews with people according to management instructions.
• Undertake visits to the field throughout the assigned zone daily and submit reports to management.
• Collate, consolidate, and prepare reports of daily visiting data, conduct basic data analysis and interpretation, as required for reporting.
• Attend and participate in meetings and workshops required to improve working standards.
• Contribute to the special task assigned by department management.

Assistant Manager Sales & Marketing at BRAIN TELECOMMUNICATION LTD (2012-05 – 2017-09)

• Generate/check sale invoices
• To lead the high-performance sales team in Brain Telecommunication Limited.
• Handling more than 2000 Customers annually regarding domain registration, email hosting, and internet deployment.
• Handling day-to-day operations.
• Target assignment to the team.
• Handling the customer's queries, complaints and provisioning the suitable solutions.
• Responsible for assigning the task to the sub-ordinates according to their areas of expertise like, Survey, Internet connection installation, Configurations and deployment.

Sales and Marketing Executive at BRAIN TELECOMMUNICATION LTD (2008-04 – 2011-04)

• Maintain daily sales reports.
• Aware the customer about the udpates of their accounts by using different channels like, Emails and CRM tools.
• Sending monthly sales reports after verifying from the sales coordinator every month.
• Coordination with the sales coordinator for the record updating of dealer/reseller.
• Resolving all queries related to scratch card services.
• Resolving all queries of new users for their new accounts & update relevant salespersons for new accounts.
• Making entries in the database related to customer accounts.
• Update the relevant salesperson for collection of payment.
• Confirmation from Admin Department for scratch card dispatches
• Sending requisition to Admin Department for stationery & promotional material.

WIPC Officer at Kohinoor Mills PVT LTD (Hosiery division) (2007 – 2008)

• Making Daily Production report through the Oracle system.
• Making production entries in the Oracle system.
• Generating production form for machine operators.
• Verify Daily production report from knit to pack in excel form.
• Utilizing a scanning system in Oracle for production quantity records.
• Reporting to the Manager as per requirements.
• Verifying production quantity of the previous shift and relaying to the next shift.

Bachelors in Commerce in Commerce – Central College of Commerce (Punjab University) (2007)

Intermediate in Computer Science – Tameer-e-Seerat Model Degree College, Lahore (2005)

Matriculation in Science – Govt High School Raja Jang District KASUR (2002)