Muhammad Bilal

With over 4 years of experience in the banking industry,I have honed skills in customer relationships management, financial planning and team leadership.My career is marked by a consistent track record of exceeding operations goals and implementing strategies that drive customer satisfaction and operational efficiency.

Operations Manager - Dubai Islamic Bank

(2025-09 - 2026-07)

• Efficiently and effectively managed and supervised all operational functions of the branch in line with the applicable rules,procedures and controls.
• Managed supervised and handled day-to-day branch operational functions related to areas of Cash,review GL , Suspense Accounts, Lockers, ATM ,General Services,Communications and Security.
• Review of all critical system reports.
• Supervie all enteries in my limit.

Universal Services Supervisor /Officiating Operations Manager - MCB Islamic Bank

(2024-03 - 2025-09)

• Efficiently and effectively managed and supervised all operational functions of the branch in line with the applicable rules,procedures and controls.
• Managed supervised and handled day-to-day branch operational functions related to areas of Cash,review GL , Suspense Accounts, Lockers, ATM ,General Services,Communications and Security.
• Review of all critical system reports.
• Supervie all enteries in my limit.

Universal Services Officer - MCB Islamic Bank

(2022-09 - 2024-02)

• Account Opening : All kind of Accounts that all provided by Bank e.g current, savings and asan accounts.
• Transfer : internal transfer of cheques. Clearing : also deals in outward and inward cleaning of cheques.
• Cash : also having the cash related transactions e.g deposit in account,payment of cheques, TDR,CDR,PO,Office Expense approvals and Cash Balancing.
• Balancing ATM Cash and replenishment of ATM on daily basis.

BBA Hon's - University of Punjab (2015 - 2019)

I.COM - B.I.S.E. Lahore (2013 - 2015)

Matric - B.I.S.E Lahore (2011 - 2013)