Muhammad Ejaz

Highly experienced Automotive Service Manager with over 18 years of extensive experience in after-sales operations, service workshop management, customer satisfaction, team leadership, and business development within the automotive industry. Skilled in optimizing service performance, driving operational excellence, managing customer relationships, and delivering outstanding after-sales support.

Service Manager - Suzuki 7S Automobile Dealer Ship

(2007)

• SERVICE SHOP HANDLING: Complete service floor handling regarding customers, advisors, technicians, vendors, operational work etc.
• BODY SHOP HANDLING: Complete body shop handling, dealing with surveyors and insurance companies, insurance cases settlements, denters painters handling, outstanding matters etc.
• WARRANTY MATTERS HANDLING: FTIR, PPR, FFI PDI billings to Pak Suzuki etc.
• COMPUTER ENTRIES HANDLING: Service billings and leaders maintaining, all types entries in DMIS etc.
• PARTS SHOP HANDLING: Parts ordering, inventory handling, GRN etc.
• Complete dealership after sales matters handling ability
• Leading, managing, and controlling any sort of activity and project

Matriculation - Science - BISE LAHORE (1996)

Intermediate - I.Com - BISE LAHORE (1998)

DAE - MECHANICAL - GTC (2006)