Muhammad Faheem

Detail-oriented professional with 2.5+ years of experience both in high-volume administrative support, customer service within remote environments and Accounting Field. Specifically, I have Proven expertise in Data Entry, Email Communication, costumer relation with Remote Work Proficiency and maintaining office level output quality with accuracy. I am also a Diploma holder in Business Communications.

I have Ability to develop and maintain a strong understanding of corporate benefits policies, procedures, and regulations. Besides PR Communication I also have a strong practical level of experience in accounting field, Taxation, Business Law, Company Law and Data System & Risk Management.

Management & Customer Experience Specialist - Veylora Luxury Brand - Islamabad, Remote

(2025-07 - 2026-05)

• Executed accurate data entry and managed high-volume email communication via chat and social platforms, ensuring 100% response rates for customer inquiries.
• Focused on telemarketing and upselling strategies that increased average order value through persuasive communication and product bundling.
• Maintained precise customer records and clerical operations, tracking engagement trends to optimize the remote workforce sales strategy.

Assistant Manager (PR, Marketing & Operations) - Vocal Translation Source (SMC-PVT) LTD - KSA/Pak, Hybrid

(2025-01 - 2025-08)

• Researched and updated business expansion databases to facilitate operational planning for new corporate branch establishment in Saudi Arabia.
• Maintained high-volume marketing records and organized digital promotional assets while drafting business proposals with 100% information accuracy.
• Verified and formatted sensitive business documentation to ensure full compliance with Ministry of Foreign Affairs (MOFA) regulatory standards.

Accounts & Finance Apprenticeship - Muniff Ziauddin & Co. (Chartered Accountants) - Islamabad, Onside

(2022-05 - 2023-02)

• Performed high-volume Data Entry for double-entry bookkeeping and maintained bank reconciliation records for accounts up to Rs. 9 million.
• Verified financial data integrity for senior accountants and organized trial balance information for the preparation of Statements of Financial Position.
• Entered tax invoice data and managed filings on the FBR portal while adhering to strict information accuracy and data protection protocols.
• Maintained accounts receivable records and updated client databases to facilitate professional payment reminders and administrative assistance.

Chartered Accountant - CAF Level (Certificate in Accounting and Finance) - TMUC, SKANS

A-Levels (Advanced Level) - Financial Accounting, Business Management - Super Nova School (SNS) (2024-01)