Muhammad Faizan

Motivated and detail-oriented professional with hands-on experience gained through a successful internship at Rihno Grouo of Company,Narowal. Following the internship, I secured a position with Sahara for Life Trust in Narowal, where I have continued to grow my skills and contribute to meaningful projects. Committed to continuous learning and dedicated to delivering high-quality work in every role I undertake.

IT Support Officer

Sahara for Life Trust, Narowal

September 23, 2024 – Present

• Provide technical support and troubleshooting for hardware, software, and network-related issues.
• Assist end-users with system and application issues, ensuring minimal downtime.
• Install, configure, and maintain biometric attendance machines and ensure accurate data recording.
• Manage and maintain IT assets, including installation, configuration, and updates.
• Collaborate with the IT team to implement system upgrades and security protocols.
• Maintain documentation of IT processes, support requests, and solutions provided.

Bachelor of Science in Computer Science (BSCS)

University of Narowal

Graduated: 2020-2024 | CGPA: 2.69 / 4.00