Muhammad Hamza
Customer Support Representative | Live Chat Support Specialist | Seo Executive
Talent
LahoreMember since June 28, 2026
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About
Bachelor of Science (Physics) graduate from Government College University Faisalabad with a strong academic foundation in physics, mathematics, analytical thinking, and problem solving. Skilled in data interpretation, research-based learning, communication, and Microsoft Office applications. Possesses professional experience in customer support and digital marketing, demonstrating adaptability, teamwork, and the ability to work effectively in fast-paced environments.
Experience
Customer Support Representative
- Provide live chat support to international customers.
- Troubleshoot platform-related issues and customer complaints.
- Manage multiple customer conversations simultaneously in a fast-paced environment.
- Escalate complex issues to relevant departments when required.
- Maintain accurate records of customer interactions and issue resolutions.
- Ensure customer satisfaction through professional communication and timely assistance.
- Conducted keyword research.
- Performed on-page SEO optimization.
- Assisted with link-building campaigns.
- Worked with WordPress websites.
- Collaborated on content optimization projects.
Education
Government College University Faisalabad (GCUF) Bachelor of Science (Physics) | GPA: 3.14
THE TIPS COLLEGE FSc in Pre Engineering
