Muhammad hamza Khan Afridi

Handling customer inquiries via phone, providing prompt and helpful support. Resolving issues efficiently while maintaining a positive customer experience and representing the company in a professional manner.

Customer Support Specialist - Tribe Consulting

(2024-10)

Handling customer inquiries via phone, providing prompt and helpful support. Resolving issues efficiently while maintaining a positive customer experience and representing the company in a professional manner.

Sales Development Executive - Prop star Technologies

(2024-06 - 2024-10)

• Proactively generate leads and engage with clients across the U.S. to thoroughly understand their real estate needs, offering customized solutions for buying and selling properties.
• Maintain a strong sales pipeline and cultivate lasting client relationships to ensure continued success and satisfaction in their real estate transactions.

Operational Supervisor - Gerry's International

(2019-05 - 2024-04)

Oversaw daily operations to ensure efficient workflow and adherence to company standards. Managed staff performance, coordinated logistics, and implemented process improvements to enhance productivity and customer satisfaction.

• Processed various types of visas, specifically for Canada, by presenting client cases and facilitating interview setups.
• Reported to the embassy and managed media movement operations effectively.

Bachelors - Business Administration - Karachi University (2022-02)