Muhammad Hateem

HR & People Operations professional with 10+ years of experience in HR Operations, Employee Relations, Performance Management, Workforce Planning, and HR Analytics. Experienced in managing HR operations for 700+ employees and partnering with management on employee lifecycle, performance, workforce planning, HR policies, and process improvement. Proficient in HRIS/HRMIS, ERP, Oracle Database, Advanced Excel, MIS reporting, and HR dashboards, with a strong focus on data-driven HR decisions and practical people solutions.

ASSISTANT PERSONNEL OFFICER – ESTABLISHMENT & HR OPERATIONS at PTV (2024-02 – 2025-05)

• Managed end-to-end HR operations for 700+ employees, covering onboarding, transfers, promotions, leave administration, performance matters, and separations, while partnering with management and operational teams.
• Provided day-to-day HR support on employee relations, workplace concerns, disciplinary matters, and HR policies/processes, maintaining confidentiality and accuracy.
• Supported workforce planning and establishment management through accurate employee data, staffing information, personnel records, and employee lifecycle documentation.
• Managed service books, personnel files, disciplinary records, and HR documentation while ensuring compliance with organizational policies and Establishment Division regulations.
• Developed monthly, quarterly, and annual HR dashboards, MIS reports, and workforce analytics for senior management and board-level reviews; served as HR focal point during audits and regulatory reviews.
• Redesigned HR documentation and case-processing workflows, reducing administrative backlog by 30%, and used HRIS/HRMIS, Advanced Excel, MIS reporting, and data analysis to improve workforce visibility and HR decision-making.

PROGRAM RESEARCHER | NEWS PRODUCER | ELECTION CELL TEAM LEAD at PTV World English Channel (2021-12 – 2024-02)

• Led cross-functional Election Cell operations, coordinating real-time data, teams, and stakeholders during nationwide election coverage.
• Managed data verification, operational planning, and time-sensitive decision-making in a high-pressure environment.

ACCOUNTS OFFICER at Al-Khair Group of Companies (2019-01 – 2021-07)

• Managed Accounts Payable/Receivable, reconciliations, cash collection, budgeting, and financial reporting.
• Monitored budgets, expenses, and cash flows prepared MIS reports.

HUMAN RESOURCE MANAGER – HR OPERATIONS & WORKFORCE MANAGEMENT at Heavs Tons Building Services (2015-12 – 2018-12)

• Managed HR operations across multiple construction sites, covering workforce deployment, attendance, employee relations, documentation, and day-to-day HR matters.
• Led manpower planning and workforce deployment to meet operational requirements and improve workforce productivity.
• Handled employee relations, grievances, disciplinary matters, and workplace concerns in coordination with management.
• Maintained HRIS records, employee documentation, attendance, benefits, and workforce data for accurate HR support.

SALES EXECUTIVE & WARRANTY ADVISOR at Toyota Khyber Motors (2015-01 – 2015-11)

• Managed corporate and individual customer relationships, driving repeat business, referrals, and retention.
• Conducted product demonstrations, pricing negotiations, financing discussions, and after-sales coordination.
• Prepared monthly customer-interest reports for IMC Karachi Head Office, highlighting demand and product preferences.

HR ADMINISTRATION OFFICER at ME Business Solutions (2013-04 – 2014-05)

• Managed HR operations for factory and office employees, including recruitment, onboarding, attendance, employee lifecycle, and personnel documentation.
• Supported employees and management on day-to-day HR matters while maintaining accurate and confidential employee records.
• Maintained HR reports, employee records, and administrative documentation to support effective workforce management.
• Ensured smooth employee onboarding and consistent HR processes across factory and office operations.

MBA in Human Resources Management – University of Peshawar (2017)

BBA (Hons) in Human Resources Management – University of Peshawar (2014)