IT Support Expert
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My ability to adapt to diverse roles and my proficiency in handling both technical and administrative tasks make me a well-rounded candidate. I am excited about the opportunity to leverage my skills and experiences to contribute to the success.
My educational qualifications, including a Master's in Project Management and a Bachelor's in Computer Sciences, reflect my dedication to continuous learning and professional growth. I am confident that my strong academic background and practical experience make me a valuable asset to any organization.
In my most recent position as an IT Assistant at Combined Military Hospital, Kohat for the last 08 years, I played a key role as a System Administrator and Master Trainer for a wide range of critical systems, including Hospital Management System (HMS), Office Automation System (OAS), Laboratory Information Management System (LIMS), Closed Circuit Television (CCTV) and more. My responsibilities included providing IT training, resolution of system-related problems, maintaining record of hardware and software, and ensuring the security of IT systems. Furthermore, I am well-versed in multimedia presentation and workshop arrangements, documentation and maintenance log of IT-related issues.
Prior to this, my experiences as a Resident Engineer at Interactive Group of Company, Islamabad, enhanced my network troubleshooting skills and Windows platform expertise, while my role as a Data Entry Operator Cum Billing Clerk at Khan Enterprise equipped me with careful data management and customer service skills. As a Computer Instructor at Inara Computer Academy, I had the opportunity to share my knowledge and communicate complex concepts effectively.
Bachelor of Science Hons. (Computer Science) - 2013 3.49/4.0
Master of Science (Project Management) - 2018 3.88/4.0
