Muhammad Sami

B.Com graduate with a solid understanding of accounting principles, business management concepts, tax rules, and debit credit transactions. Gained practical banking experience through performing voucher verification, cash handling, customer assistance, and transaction documentation. Detail oriented, organized, and capable of delivering accurate financial and administrative support in accounting, cashiering, and related positions.

Relation Executive (RE) at Muslim Commercial Bank (MCB) (2026-01 – Present)

• Managed and developed relationships with new and existing clients to promote banking products and services.
• Achieved monthly cash targets by acquiring new customers and generating leads through direct and indirect channels.
• Handled customer queries and provided financial solutions based on individual client needs.
• Maintained high levels of customer satisfaction through professional service and follow-ups.
• Generated leads through cold calling, referrals, and field visits.
• Ensured compliance with bank policies, KYC, and regulatory requirements.
• Maintained accurate customer records and updated CRM systems regularly.
• Collaborated with internal teams to ensure smooth processing of customer applications.
• Consistently met or exceeded assigned KPIs and performance targets

Internship at Muslim Commercial Bank (MCB) (2025-06 – 2025-07)

• Assisted customers in filling out account opening forms and transaction slips.
• Verified vouchers, cheques, and supporting documents for accuracy and compliance.
• Handled basic cash transactions under supervision, including deposits and withdrawals.
• Maintained accurate filing and record keeping of customer documents.
• Provided courteous customer service at the counter and answered general inquiries.

Associate Degree of Commerce in Commerce – University of Punjab (2023 – 2025)

Intermediate in HSSC – BISE Rawalpindi (2019 – 2021)

Matric in SSC – BISE Rawalpindi (2016 – 2018)