Muhammad Sikandar

IT professional with hands-on experience managing network infrastructure, IT security, and technical support operations, backed by an Electrical Engineering background. Skilled in configuring and maintaining routers, switches, firewalls, VPNs, and access points (MikroTik, Ubiquiti UniFi), with a track record of troubleshooting complex network issues, administering Windows and Linux servers, and supporting cross-functional teams. Strong communicator with experience coordinating vendors, engineers, and end users to keep IT operations running smoothly.

IT / Network Engineer - Nabila Private Limited - Karachi

(2024-05)

• Deployed and managed Ubiquiti UniFi Access Points and UniFi Dream Machine for enterprise network administration
• Configured and maintained MikroTik routers and network switches for reliable, secure connectivity
• Managed and configured Layer 3 switches using PuTTY for CLI-based network administration
• Installed and maintained CCTV systems, LAN networks, structured cabling, and HDMI extenders
• Administered Windows and Linux servers supporting daily business operations
• Managed and supported Zenoti (salon/spa management), ZKTime 5.0 (attendance), ZLink (device integration), DMSS (Dahua surveillance), and QuickBooks (accounting) software platforms
• Provided basic application support and video editing support using Adobe Premiere

Technical Support Engineer - Storm Fiber

(2023-01 - 2024-12)

• Delivered technical support for network infrastructure, troubleshooting connectivity and performance issues
• Configured and maintained routers, switches, and firewalls to ensure secure and stable network operations
• Monitored network performance and implemented timely solutions to resolve issues
• Collaborated with cross-functional teams to resolve complex technical problems
• Performed network analysis and diagnostics, escalating critical issues to senior engineers as needed
• Maintained detailed documentation of network configurations, changes, and troubleshooting procedures
• Responded to customer inquiries and technical requests via phone, email, and remote assistance

Junior Electrical Engineer - AGES Consultants - Peshawar

(2018-02)

Project: Consultancy Services for Feasibility Study and Detailed Engineering Design of 106 MW Hydropower Project, Gabrial Kalam, Khyber Pakhtunkhwa

• Prepared the electro-mechanical inception report for the project
• Contributed to the feasibility report covering turbines, generators, transformers, grid and switchyard/switchgear equipment and associated auxiliaries
• Worked on transmission line design for power evacuation to the national grid
• Prepared monthly progress reports and responded to client observations/queries
• Coordinated with site engineers on installation and commissioning activities

Assistant Engineer - Hitech Networks - Peshawar

(2016-06 - 2017-12)

• Assisted in engineering works across various projects

Bachelor of Telecom Engineering - Telecom Engineering - UET Peshawar (2011-01 - 2015-12)

Higher Secondary School Certificate - Qurtuba School and College (2008-01 - 2010-12)

Secondary School Certificate - Telecom Foundation School (2008-12)