Muhammad Usman Butt

At Innovista, I architect and operate highly available multi-cloud infrastructure across AWS, GCP, Huawei Cloud, and Private Cloud, powering 8+ AI/SaaS products and 10+ customer-facing domains. Previously, at Systems Limited, I handled 24x7 production operations for CVS Health, a Fortune 10 company, and Telenor Pakistan, a $470M+ revenue telecom operator, serving 10M+ concurrent customers across enterprise Kubernetes environments with 300+ clusters and 300K+ pods. Experienced in Terraform, DevSecOps, CI/CD, and observability, I'm passionate about building secure, scalable, and highly available infrastructure that keeps mission-critical platforms reliable at scale.

Senior DevOps / Platform Engineer at Innovista (2026-03 – Present)

• Architected highly available AWS, GCP, Huawei Cloud, and Private Cloud infrastructure supporting 8+ AI/SaaS products and 10+ customer-facing domains.
• Reduced cloud networking costs by $1,655/month and achieved 90% CDN savings by migrating Google Cloud CDN to Bunny CDN with zero downtime.
• Built Dev, Staging, and Production CI/CD pipelines using GitHub Actions, implementing DevSecOps, Blue/Green, and Canary deployments.
• Partnered with engineering teams to provision infrastructure, manage IAM, and troubleshoot Kubernetes, Linux, databases, networking, and cloud services.
• Built AI platform automation using Ollama, Docker Compose, and NVIDIA L4 GPUs, eliminating idle GPU costs through automated lifecycle management.
• Developed serverless and containerized applications using Cloud Run, AWS Lambda, Docker, and Amazon EKS.
• Built a hybrid observability platform with Prometheus, Grafana, Loki, Datadog APM, and ServiceNow, implementing centralized monitoring, alerting, and SLI/SLO dashboards.
• Standardized Infrastructure as Code across AWS and GCP using Terraform, enabling consistent, repeatable deployments.
• Led the migration from Zong Cloud to Private Cloud, redesigning networking, load balancing, and WAF to improve scalability and reliability.
• Implemented DevSecOps, Cloud Armor (WAF), IAM, encryption, SOC 2, HIPAA, FinOps, and resource tagging to strengthen cloud security and governance.

DevOps Engineer at Systems Limited (2023-07 – 2025-12)

Clients: CVS Health, Telenor Pakistan

• Supported 24x7 production environments for CVS Health (Fortune 10) and Telenor Pakistan, maintaining Linux middleware platforms (Apollo, JBoss, MTA) serving 10M+ requests/day while meeting SLA targets.
• Managed AWS infrastructure across 10+ accounts, operating Kubernetes environments with 300+ production clusters and 300K+ pods supporting FinTech, healthcare, and telecom workloads.
• Provisioned highly available Amazon EKS platforms using Terraform, delivering reusable Infrastructure-as-Code for stateful and stateless workloads.
• Built Development, UAT, Staging, and Production CI/CD pipelines using GitHub Actions and Jenkins, integrating DevSecOps scanning (Trivy, SonarQube, OWASP Dependency Check) and zero-downtime deployments.
• Partnered with 30+ engineers to provision cloud infrastructure, manage IAM access, troubleshoot deployments, and accelerate software delivery.
• Built enterprise observability using Prometheus, Grafana, Datadog, and CloudWatch, implementing SLI/SLO dashboards, alerting, and runbooks that reduced MTTR by 25%.
• Administered Amazon Aurora, RDS, PostgreSQL, and MySQL, performing backup validation, disaster recovery, high availability, capacity planning, and performance tuning.
• Automated deployment validation, monitoring, and incident response using Python and Bash, reducing manual effort and improving operational efficiency.
• Resolved 100+ ServiceNow incidents/month, performing RCA and troubleshooting Kubernetes, AWS, Linux, networking, middleware, and database issues for business-critical services.
• Designed secure AWS networking with VPC, NAT Gateways, IAM, Security Groups, and CIS best practices while implementing FinOps, resource tagging, and cloud cost governance.

DevOps Engineer at Digital Nucleus (2022-09 – 2023-06)

• Built production CI/CD pipelines using Jenkins and GitLab CI, integrating SonarQube, Trivy, and OWASP Dependency Check to automate secure DevSecOps releases.
• Architected highly available AWS infrastructure using Docker, Kubernetes, and Terraform, improving platform scalability, reliability, and operational efficiency.
• Automated infrastructure provisioning with modular Terraform, reducing deployment errors by 40% and enabling consistent Infrastructure as Code across environments.
• Built observability using Prometheus and Grafana, delivering proactive monitoring and alerting while administering PostgreSQL with backup, disaster recovery, and performance tuning.
• Strengthened infrastructure security using Ansible, Linux hardening, resource tagging, cloud cost optimization, and security best practices.
• Partnered with development teams to troubleshoot Kubernetes, CI/CD pipelines, application deployments, and cloud infrastructure, improving deployment reliability and platform stability.

DevOps Engineer at IT Waly (2021-09 – 2022-09)

• Built Amazon EKS clusters for stateful and stateless workloads using Helm, implementing GitOps deployments with ArgoCD to improve deployment reliability.
• Automated infrastructure provisioning and Linux hardening using Terraform and Ansible, enabling repeatable Infrastructure-as-Code deployments and improving system reliability.
• Built an observability platform using Prometheus, Grafana, and Slack, integrating ServiceNow ITSM workflows to reduce MTTR by 35%.
• Managed Apache Kafka infrastructure for event-driven applications, performing load testing, performance tuning, and reliability validation.
• Administered PostgreSQL databases, implementing backup validation, disaster recovery, schema management, capacity planning, and performance tuning.
• Partnered with backend engineers to troubleshoot Kubernetes, Linux, databases, and production infrastructure, improving platform stability and application availability.

Bachelor of Computer Science in Computer Science – University of Peshawar (2018-10 – 2022-10)