Muhammad Zafar
Service Quality Consultant
Talent
FaisalabadMember since July 24, 2026
Smart workerAnalytical SkillsDecision-making skillsLeading skillsManagerial Skills
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Smart workerAnalytical SkillsDecision-making skillsLeading skillsManagerial Skills
About
Looking for a challenging environment where I can deploy all my expertise, my professional knowledge, my experience, my enthusiasm at its optimal level, where performance and loyalty makes the difference. Where I can prove my leadership qualities through performance and smart work.
Experience
Service Quality Consultant - Meezan Bank Limited - Faisalabad Region
(2022-06 - 2026-03)
- Visits of all assigned branches of Meezan Bank Faisalabad Region
- Monitoring of compliance of internal and external SOPs/Policies
- Ensuring conducing working environment in branches
- Performing role as intermediary between branches and Head Office
- Ensuring implementation of Head office instructions in branches
Service Partner - United Bank Limited - Faisalabad Region
(2026-03)
- Perform Visits of Assigned Branches to Assess Service Standards
- Monitoring and Reporting of Branch Visit Observations and KSI's
- Perform Mystery Calls
- Performing Role for Better Customer Experience
- Ensuring implementation of Head office instructions in branches
Education
MS Management - Management - University of Agriculture, Faisalabad (2020)
M.COM - Commerce - University of Sargodha (2017)
Skills
Service Quality Consultant
