Munib Ijaz

Computer Science graduate with experience in data processing, customer support, email handling, technical assistance, and customer communication. Skilled in resolving customer issues, managing records, maintaining service quality, and delivering excellent customer experiences.

Orthodontic Technician & CAD/CAM Designer at Straumann Digital Planning Services (2021-01 – 2026-01)

• Process and review digital case data with high accuracy.
• Coordinate and manage project-related data to ensure accurate and timely workflow.
• Perform data drilling, verification, and organization to support operational requirements.
• Coordinate with clients and professionals to ensure timely service delivery.
• Train employees on workflows, processes, and data handling procedures.
• Supervise project activities and monitor team progress to ensure tasks are completed efficiently and within deadlines.
• Handle customer communication through email and support channels.
• Maintain records, documentation, and workflow tracking.
• Resolve technical and service-related issues effectively.

BS in Computer Science – University of Sargodha (2016-01 – 2020-01)

Intermediate in Pre-Engineering – Govt. College of Science, Lahore

Matriculation in Science – Bait-ul-Noor Science School System