Nadeem Ashraf

Customer Service Representative | Call Center Agent

Talent

Lahore Gulberg ColonyMember since July 13, 2026

Customer Service & Query HandlingActive Listening & Verbal CommunicationProblem Solving & Complaint ResolutionCRM & Ticketing SoftwareMS OfficeData Entry & JSON/Structured Data HandlingMultitasking & Time Management

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Customer Service & Query HandlingActive Listening & Verbal CommunicationProblem Solving & Complaint ResolutionCRM & Ticketing SoftwareMS Office

About

Motivated and detail-oriented Computer Science graduate (Class of 2026) with strong verbal and written communication skills, a customer-first attitude, and solid computer literacy. Comfortable working with CRM systems, ticketing tools, and structured processes. Quick learner, calm under pressure, and confident handling high call volumes while maintaining professionalism and accuracy.

Experience

Administration - Zarea Limited

(2026-05 - 2026-06)

Manager - Al Sheikh Tikka BBQ

(2023-07 - 2025-12)

Supervisor - Fadi`s

(2022-11 - 2023-05)

Virtual Assistant - Amazon

(2021-08 - 2022-09)

Own account - Amazon

(2020-02 - 2021-05)

Education

Bachelor of Science in Software Engineering (BSSE) - Software Engineering - COMSATS University Islamabad, Vehari Campus (2021 - 2026)

Intermediate in Computer Science (ICS) - Computer Science - Punjab College, Mailsi (2018 - 2020)

Matriculation – Science - Science - Govt. High School, Colony Road, Mailsi (2016 - 2018)

Skills

Customer Service RepresentativeCall Center Agent

Reviews

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