Dafiq Abbas

Customer-focused Call Center Representative with experience at On Demand Enterprises. Skilled in customer communication, customer support, problem-solving, and professional call handling. Able to work effectively in fast-paced environments while maintaining high customer satisfaction and achieving performance targets.

Call Center Representative - On Demand Enterprises

• Managed inbound and outbound customer interactions professionally.
• Assisted customers with inquiries and issue resolution.
• Maintained accurate customer records and call documentation.
• Delivered high-quality customer service while meeting performance goals.
• Demonstrated strong communication and problem-solving skills.

Matriculation - Army Public School Walton Cantt