Nadir Abbas

Results-driven Merchant Acquiring & Fintech Professional with 20+ years of experience across UAE and Pakistan. Specialized in POS acquiring, payment gateways, digital payments, and merchant portfolio management. Proven track record of managing multi-million AED merchant portfolios, driving revenue growth, improving retention, and leading high-performing teams. Strong exposure to PSP ecosystems, fintech partnerships, and end-to-end payment lifecycle (onboarding to settlement).

Senior Business Development Manager - Sales and Retention at DigiPos Solution - PSP For ADIB Bank & AFS (2020-12 – Present)

Managed acquiring portfolio for Abu Dhabi Islamic Bank (ADIB) & AFS (Arab Financial Services)

• Handled merchant onboarding, pricing, and relationship management
• Increased transaction volumes through merchant engagement strategies
• Managing and expanding merchant acquiring portfolio across UAE
• Driving POS, SoftPOS, and payment gateway sales across multiple industries
• Leading a team of 20 staff for merchant retention and servicing
• Building strong partnerships with banks, PSPs, and fintech providers
• Improving merchant engagement and reducing attrition
• Achieving consistent sales and revenue growth targets

Team Leader - Collections and Recoveries at Derby Group (2017-12 – 2020-04)

Business Development Manager at Noor Bank (2017-06 – 2017-11)

• Achieved monthly sales targets for credit cards and retail banking products
• Built a strong customer pipeline contributing to consistent business growth

Relationship Officer at Deem Finance (2015-02 – 2016-02)

• Acquired new customers for personal loans and credit cards
• Delivered consistent sales performance and maintained strong customer relationships

Recovery Manager at MCB Bank Limited (2011-05 – 2014-11)

• Managed recovery portfolio for auto loans and credit cards
• Reduced non-performing loans through effective recovery strategies
• Improved recovery performance and minimized financial losses

Collections Manager at NIB Bank Limited (2008-08 – 2011-04)

• Managed cluster-level portfolio across secured and unsecured products
• Improved collection performance and reduced overdue accounts
• Coordinated with legal teams on recovery and litigation cases

Collections Supervisor at Standard Chartered Bank (2005-02 – 2008-07)

• Managed collections across multiple consumer banking products
• Led hiring, training, and performance management of team members
• Acted as Collection Manager and handled full operational responsibilities
• Led recovery operations for credit cards and personal loans
• Improved collection efficiency and reduced delinquency

Master of Science in Applied Linguistics – Bahauddin Zakariya University