Naeem Sardar

Dedicated and detail-oriented Administration professional with over 3 years of experience managing administrative and procurement operations within the healthcare and biopharmaceutical industries. Skilled in vendor negotiation, benefits negotiation, supply chain coordination, and office administration, with a strong track record of coordinating cross-functional teams, supervising staff, and driving process efficiency. Seeking to leverage this expertise to contribute effectively to organizational success.

Assistant Manager – Administration at UPH Biopharmaceuticals Pvt. Ltd. (2023-03 – Present)

• Oversee daily administrative operations across the organization, including office supplies, facility upkeep, and vendor coordination, ensuring uninterrupted support to all departments.
• Manage procurement-related administrative functions such as purchase requisitions, supplier follow-ups, and delivery tracking as part of the broader administration function.
• Ensure smooth coordination and communication between departments, acting as a central point of contact for administrative matters.
• Supervise, train, and mentor administrative staff, setting clear expectations and monitoring performance to maintain high service standards.
• Design and implement process improvements — including streamlined filing, tracking, and approval workflows — to enhance overall operational efficiency.
• Ensure compliance with company policies, health & safety standards, and applicable legal/regulatory requirements across administrative operations.
• Maintain administrative records, correspondence, and documentation to support audits, management reporting, and decision-making.
• Address and resolve day-to-day administrative issues promptly, minimizing disruption to business operations.
• Liaise with external vendors and service providers to negotiate terms and maintain reliable service delivery.

Procurement Officer at Shalamar Hospital (2021-03 – 2023-03)

• Managed end-to-end procurement of printing & stationery, security & safety equipment, gardening supplies, medical gases, AC spares, implants, and other hospital supplies.
• Sourced and evaluated suppliers based on quality, reliability, and pricing to build a dependable vendor base.
• Negotiated with suppliers to secure the best prices, payment terms, and delivery schedules, contributing to cost control.
• Coordinated with clinical, technical, and support departments to understand procurement needs and translate them into timely purchase orders.
• Maintained procurement records, purchase orders, and supplier documentation to ensure accuracy and audit readiness.
• Monitored stock levels and delivery timelines to prevent shortages of critical hospital supplies and implants.
• Resolved discrepancies in orders, invoices, and deliveries in coordination with suppliers and internal stakeholders.

Internee – Procurement Department at Shalamar Hospital (2020-08 – 2020-12)

• Assisted the procurement team with daily operational tasks, including documentation, filing, and order tracking.
• Gained hands-on experience in procurement processes, purchase requisitions, and vendor management.
• Supported supplier communication and follow-ups to ensure timely delivery of ordered items.
• Learned departmental coordination practices for identifying and fulfilling procurement needs.

Admin Executive at Rana Specialist Clinic (2015-08 – 2020-08)

• Handled customer inquiries and managed patient appointment scheduling across multiple departments.
• Processed payments and managed day-to-day financial transactions, ensuring accurate cash handling and record-keeping.
• Maintained and updated patient records, ensuring confidentiality and compliance with clinic policies.
• Coordinated between patients, doctors, and support staff to ensure smooth clinic operations.
• Ensured excellent customer service, addressing patient concerns promptly and professionally.

Receptionist at Rana Specialist Clinic (2011-08 – 2015-08)

• Handled customer inquiries and managed patient appointments, serving as the first point of contact for the clinic.
• Processed payments and managed financial transactions accurately and efficiently.
• Maintained accurate patient records and ensured smooth front-desk operations.
• Ensured excellent customer service, contributing to a positive patient experience.

B.Com in Accounting & Finance – University of the Punjab, Lahore (2020)

Intermediate (I.Com) in Accounting & Finance – BISE Lahore (2014)

Matriculation in Bio-Science – BISE Lahore (2011)