Naj Lak

Import Manager and Operations professional with 17 years of experience managing end-to-end import operations, customs clearance, and EFS compliance alongside broader operational leadership — team management, KPI ownership, vendor negotiation, and process optimization. Skilled in LC and trade finance matters, Incoterms (DDP, DDU, DAP, EXW, FOB), GD filing, WeBOC and PSW compliance, HS code classification and customs valuation, and container booking/tracking/release coordination, combined with disciplined operational execution across automotive, solar, electronics, machinery, energy, and textile categories. Directed import and operations worth approximately USD 200 million, sustains a 4–6 days average clearance turnaround across 40–80 containers/month (peaking above 200/month), and has cut vendor/operational costs up to 25% and demurrage/detention costs up to 20%.

Has built and led import and operations teams of up to 15, setting KPIs and maintaining ERP-based landed cost, inventory, and compliance records throughout.

Business Development Manager – Logistics & Supply Chain at RIL Logistics Pvt Ltd (Raaziq Group) (2026-01 – Present)

• Manage end-to-end import operations — sourcing, documentation, customs clearance, and delivery — across automotive, solar, electronics, machinery, energy, and metal sectors.
• Leverage international freight network memberships (WCA, GLA) to negotiate competitive freight pricing and secure reliable capacity across global trade lanes.
• Handle imports through LC, Advance Payment, and Collection (DP/DA), managing LC opening, retirement, amendments, margins, bank guarantees, and NOCs.
• Manage EFS consumption tracking and documentation, ensuring accurate GD filing and WeBOC compliance for EFS-registered transactions — clearing shipments for companies including Diamond Clothing, Diamond Export, JB Industries, Mustaqim Dyeing, Bonanza Satrangi, and Fecto Industries.
• Set and monitor operational KPIs — clearance turnaround, cost, and service quality — maintaining an average clearance turnaround of 4–6 days across 40–80 containers/month, peaking above 200 containers/month for high-volume accounts.
• Lead an 8-person import and operations team, coaching staff and engaging multiple competing vendors to cut costs by 15–25% and reduce demurrage/detention charges by up to 20%.
• Coordinate cross-functionally with finance, sales, and logistics teams to ensure smooth end-to-end execution of import operations.
• Maintain ERP-based landed cost, inventory, and compliance records, reconciling with bank, customs, and vendor data for audit purposes.

Business Development and Sales Manager – Supply Chain at Skylink Distribution (2024-12 – 2026-01)

• Managed import operations and customs clearance (WeBOC/PSW, GD filing) across six regions — China, Turkey, Malaysia, Vietnam, UK, UAE, and USA — for a multi-region client base, holding average clearance turnaround to 4–6 days and leveraging global freight network memberships (WCA, GLA) for competitive international freight pricing.
• Managed EFS scheme compliance and customs documentation across concurrent EFS and non-EFS shipments.
• Negotiated vendor and supplier terms, cutting procurement and operational costs by 10–20%.
• Handled LC, Advance Payment, and DP/DA-based import transactions, coordinating bank guarantees and margins with issuing banks.
• Recruited, coached, and led a 15-person import and operations team, setting KPIs and driving performance.

Import Manager at SAS Clearing / YAAS Enterprises (2014-09 – 2024-12)

• Directed import and operations worth approximately USD 200 million across machinery, vehicles, coal, wood, textile raw material, PMC, and agricultural equipment over a 10-year tenure.
• Directly managed EFS import and export operations — EFS consumption documentation, GD filing, and WeBOC compliance.
• Managed LC opening, retirement, amendments, and bank guarantees, alongside Advance Payment and Collection (DP/DA) transactions.
• Chartered and managed a coal vessel shipment for Awan Traders, coordinating supplier negotiation, port discharge, and inland delivery.
• Applied data analysis to guide operational, duty/tax, and vendor performance decisions.

Business Development Manager at Intimetex (2007-07 – 2014-09)

• Supported import operations, vendor coordination, and documentation within the automotive and textile trade sector over a 7-year tenure.

Collection Officer, Credit Card Department at Bank Alfalah (2005-10 – 2006-03)

• Gained foundational exposure to banking operations, credit processes, and client documentation within a commercial bank.

BBA (Bachelor of Business Administration) in Marketing and Finance – University of East (2007)