Team Lead Officer at Tapal Tea (Pvt) Limited (3PL Payroll) (2024-08 – 2026-04)
Managing the operations of Warehouse & Logistics at Tapal Tea Pvt Limited in supply chain division.
- Supervised end-to-end warehouse and logistics operations, including receiving, storage, inventory control, and distribution.
- Coordinated inbound and outbound shipments to ensure timely delivery and customer satisfaction.
- Managed inventory accuracy through regular stock counts, audits, and system updates.
- Planned and optimized transportation routes to reduce costs and improve efficiency.
- Led, trained, and evaluated warehouse staff, ensuring productivity and adherence to procedures.
- Maintained proper documentation for shipments, invoices, and inventory records.
- Ensured compliance with health, safety, and company regulations.
- Collaborated with suppliers, transporters, and internal departments for smooth operations.
- Monitored KPIs such as delivery timelines, order accuracy, and stock levels.
- Identified process improvements to enhance warehouse efficiency and reduce operational delays.
- Oversaw loading/unloading activities and ensured safe handling of goods.
- Utilized warehouse management systems (WMS) or ERP software for tracking and reporting.
CSO (Customer Services Officer) at Haier Company Pvt Ltd (2023-06 – 2024-06)
- Assist customers by providing information and support.
- Handle customer inquiries and complaints professionally.
- Maintain accurate customer records and service documentation.
Sales Coordinator at BEX PHRAMA (PVT) LTD. (2021-05 – 2023-05)
- Coordinate sales activities and support the sales team.
- Prepare quotations, orders, and sales reports.
- Maintain customer records and ensure timely communication with clients.
Wise V.P at The Pearl School (2020-04 – 2021-04)
