Nimra Qureshi

A highly motivated and analytical professional with a strong foundation in Business Analysis, Agile Project Management, and Business Intelligence. I bring a practical problem-solving mindset, backed by hands-on experience in requirement engineering, stakeholder communication, and delivering end-to-end solutions across high-impact projects. Passionate about transforming data into actionable insights, I thrive in collaborative environments and continuously seek opportunities to drive process improvement, enhance team performance, and contribute to organizational success.

Business Analyst - National Database and Registration Authority (NADRA)

(2022-07)

• Lead end-to-end requirement gathering sessions and author comprehensive Software Requirement Specifications (SRS), use case diagrams, user stories, and process flow diagrams to align business needs with technical delivery.
• Administer Jira Server environment, including system configuration, custom field management, user access control, permission schemes, and maintenance of daily backup routines and controlled system updates.
• Design, build, and deploy end-to-end custom project workflows, issue types, screen schemes, and status transition rules for departmental SDLC and Change Request Control Center (CRCC) governance.
• Configure and optimize Scrum/Kanban boards, backlog views, sprint planning boards, and filters (JQL) to enhance team velocity, sprint execution, and task tracking across software development projects.
• Serve as a key technical liaison between Business Units, Software Engineering, QA, Infrastructure, and Security teams within the Change Approval Board (CAB) to ensure compliance and smooth deployment cycles.

Manager Business Intelligence - One Eleven Group

(2022-04 - 2022-07)

• Led the implementation and customization of Bitrix24 CRM, aligning system workflows with evolving business processes.
• Designed and deployed Power BI dashboards to monitor performance metrics and deliver actionable business insights.
• Collaborated cross-functionally to define policies, streamline data flows, and improve reporting accuracy.
• Enhanced CRM usability by conducting system testing, collecting user feedback, and maintaining detailed module documentation.
• Drove CRM adoption through targeted team training and optimization of the lead-to-conversion process.

Executive Business Intelligence (Salesforce) - Sky ElectricPvt Limited

(2021-08 - 2021-12)

• Analyzed and visualized key KPIs using Power BI, delivering insights on sales trends (WOW, MOM, QOQ) and lead generation performance.
• Improved Salesforce data integrity by enforcing data hygiene protocols and conducting regular quality checks.
• Led User Acceptance Testing (UAT) for new CRM modules, identifying gaps and enhancing the overall user experience.
• Created system integration and data sanity reports to support seamless feature rollouts and informed decision-making.
• Conducted departmental training to boost data literacy and promote consistent use of BI tools across teams.

Business Reporting Analyst - Agency21 International (Imarat group of Companies)

(2021-02 - 2021-08)

• Designed and maintained Power BI dashboards to support cross-departmental decision-making and performance tracking.
• Analyzed sales and operational KPIs to uncover trends, inefficiencies, and opportunities for improvement.
• Collaborated with senior management to translate business challenges into effective data-driven solutions.
• Led regional Power BI training sessions, empowering teams to utilize data in their strategic decisions.
• Ensured data reliability by managing ETL workflows, updating databases, and resolving data discrepancies.

International Technical Recruiter - Karvel Consulting

(2022-03 - 2022-11)

Branch Coordinator - Agency21 International

(2019-09 - 2021-01)

Web Developer Intern - Pakistan Information Security Association (PISA)

(2018-08 - 2018-10)

Web Developer Intern - PTCL HQ, Islamabad

(2017-07 - 2017-09)

Master’s - data science - Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology, Islamabad (2022 - 2024)

Bachelor’s - software engineering - International Islamic University, Islamabad (2015 - 2019)