Noor Shad

Computer Science graduate with strong communication and problem-solving skills. Experienced in handling customer inquiries, data entry, and issue resolution through e-commerce and medical billing roles. Patient, calm under pressure, and able to explain technical information in simple words. Looking for a call center position where I can use my communication skills and technical background to help customers effectively.

Billing Clerk at Medical Billing Organization (2025-07-22 – 2026-03-02)

Medical billing and insurance verification role

• Insurance Verification and Eligibility, Benefits
• Charge Entry and Claim Submissions
• Denials Managements and Follow-UP
• Payment processing or posting

Digital Marketing Manager at Digital Marketing Organization (2024-04-10 – 2024-09-10)

Remote digital marketing management role

• Marketing strategy development
• SEM / Paid advertising (Google Ads, social media ads)
• Social media marketing (Facebook, Instagram, LinkedIn, TikTok)
• Communication & presentation skills

E-Commerce Manager at E-Commerce Organization (2023-04-10 – 2023-08-15)

Remote e-commerce management role

• Managed online stores on Shopee, Lazada, and Shopify
• Product listing optimization
• Inventory management
• Order fulfillment coordination

BS in Computer Science – The University of Agriculture Peshawar (2021-10-22 – 2025-07-18)

12th Certificate – Global Degree College Peshawar (2019-07-20 – 2021-07-10)

10th Certificate – Al-Madina Public High School Loi Shalman (2017-03-20 – 2019-03-10)