Nouman Ashraf

Seeking a challenging position in a progressive organization that offers opportunities for professional growth and career development. Committed to delivering strong performance with sincerity, dedication, and professionalism to contribute to the overall success of the organization.

Administrative Officer / Admin at Imarat Group of Industries

1 Year

• Managed daily office administration and helped ensure smooth and efficient office operations.
• Maintained office files, records, correspondence, reports, and routine documentation.
• Coordinated meetings, appointments, schedules, and communication between departments.
• Assisted with attendance records, staff coordination, office supplies, and inventory monitoring.
• Handled visitors and routine inquiries professionally and directed requests to the relevant staff.
• Followed up on administrative tasks, supported office procedures, and maintained confidentiality of company information.

Front Desk Officer | Senior Accountant | Sales Coordinator | Guest Relations Officer at Hotel Javson

3 Years

• Managed front-desk operations, guest check-in and check-out, reservations, room allocation, calls, and guest inquiries.
• Provided professional guest relations service, responded to requests, handled complaints, and followed up to support guest satisfaction.
• Performed senior accounting support duties, including maintaining financial records, checking bills and invoices, recording transactions, and preparing routine summaries.
• Coordinated sales inquiries, client communication, booking requirements, follow-ups, and customer relationships.
• Worked with front office, accounts, sales, and other hotel departments to maintain accurate information and smooth daily operations.
• Prepared and organized booking records, reports, invoices, and other operational documents while maintaining professional service standards.

Front Desk Officer → Senior Front Desk Officer → Shift Leader at Hotel The Jeeven’s

2 Years

• Joined as Front Desk Officer, progressed to Senior Front Desk Officer, and then Shift Leader.
• Handled guest arrivals and departures, reservations, room assignments, telephone calls, and front-desk inquiries.
• Coordinated with housekeeping and other departments to respond to guest requests and maintain service standards.
• Supported shift operations, staff coordination, handovers, and resolution of guest concerns.
• Maintained guest and booking records with care and confidentiality.
• Received recognition including Employee of the Month and a Hardworking Employee Award.

Shift Leader at Hotel Deraj

1 Year

• Handled front-office shift operations and supported daily coordination of the front-desk team.
• Assisted with guest relations, reservations, check-in/check-out, and timely responses to guest requests.
• Coordinated with relevant departments regarding room status, guest needs, and service follow-ups.
• Supported staff task allocation, shift handovers, and the resolution of routine operational issues.
• Helped maintain professional hospitality standards and a welcoming experience for guests.

Matric – BISE Gujranwala (2015)

F.A – BISE Gujranwala (2017)

B.A – BISE Gujranwala (2019)