Nouman Javed
Associate HR Officer
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About
I am a detailed oriented graduate of Business Management. Looking for a role of HR business partner within a reputable enterprise or any software industry. I love to identify and manage training and development needs for employees. I have ability to handle employee complaints, grievances and disputes.
Experience
Teller at Allied Bank Limited (2023-11 – Present)
- Handle daily cash transactions including deposits, withdrawals, funds transfers, and cheque clearances accurately and efficiently.
- Maintain cash drawers, verify cash amounts, and ensure balanced accounts at the end of each shift.
- Processing Transactions: Handling cash deposits, withdrawals, and fund transfers accurately.
- Utility Bill Collection: Receiving and processing payments for electricity, gas, water, and other services.
- Instrument Handling: Managing the issuance and processing of Pay Orders (PO), Demand Drafts (DD), and Bankers' Cheques.
- Cash Balancing: Reconciling the cash drawer at the end of each shift to ensure every rupee is accounted for.
- Relationship Building: Providing professional and friendly service to enhance customer satisfaction.
- Cross-Selling: Identifying customer needs and referring them to relevant products like myABL digital banking, insurance, or savings accounts.
- Inquiry Handling: Assisting customers with account balance inquiries, statement requests, and troubleshooting basic app issues.
HR Intern / Business Development Intern at SunBoster Pvt. Ltd. (2022-02 – 2022-05)
- Assisted in drafting and updating the company's Employee Handbook, ensuring alignment with HR policies and organizational culture.
- Handled client communications and quotation management, maintaining strong business relationships and supporting sales initiatives.
- Applied troubleshooting techniques to provide timely and effective customer support.
Education
Bachelor of Business Administration (BBA) in Business Management – Minhaj University, Lahore, Pakistan (2019 – 2023)
Fsc Pre-Engineering in Pre-Engineering – Punjab Group of Colleges (2017 – 2019)
Matric in Computer Science – Pakistan Public School (2015 – 2017)