Rabbiya Noreen
Coordinator Training Operations (Cockpit Crew)
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About
Computer Science graduate with experience in aviation training coordination, customer support and web development. Currently coordinating cockpit crew training operations, including scheduling, LMS monitoring and certification records, with Google Sheets automation using Apps Script.
Experience
Coordinator Training Operations (Cockpit Crew) at Airblue Ltd (2025 – Present)
- Coordinate cockpit crew training from request to completion: scheduling, roster and instructor checks, and de-confliction of sessions.
- Maintain the monthly training tracker in Google Sheets, automated with Google Apps Script.
- Monitor assignments and quizzes on the CPaT LMS and escalate reminders through managers to ensure on-time completion.
- Issue and dispatch completion certificates and keep records audit-ready, including the quarterly Karachi DFO folder check.
Call Center Counselor at Airblue Ltd (Head Office) (2025 – 2025)
- Handled high-volume customer and travel inquiries, providing booking assistance and issue resolution.
Customer Support Executive - Jazz Outbound Campaign at IBEX (2023 – 2025)
- Delivered customer service in a multinational outbound campaign, working to performance targets.
Administrator at Allama Iqbal Public School (2022 – 2023)
- Supported coordination, communication and office management.
Cashier at Imtiaz Super Market (2021 – 2021)
Web Development Intern at Plug Orange | Interns Pakistan (2020 – 2021)
- Built web mini-projects using PHP, WordPress, Java and Bootstrap.
Education
Bachelor of Science in Computer Science – PAF-KIET (2022)
Intermediate in Computer Science – SSAT Degree College (2017)
Matriculation in Science – The Educators School (DSC) (2015)
