Rafay Amjad

I was responsible for developing and implementing sales strategies to grow the territory developing and maintaining relationships with existing and potential customers and managing sales processesof the assigned territory.

Territory Manager - MUBICAREPHARMA

(2017-01 - 2018-12)

I was responsible for developing and implementing sales strategies to grow the territory developing and maintaining relationships with existing and potential customers and managing sales processesof the assigned territory.

Customer Support Specialist - UFONE ISLAMABAD

(2018-01 - 2019-12)

• Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

Patient Support Associate - MTBC RAWALPINDI

(2019-01 - 2021-12)

• Update and verify patient information
• Assist patients with filling out patient history forms, consent forms and payment contract forms
• Receive and process cash and credit card payments
• Review patient accounts, identify delinquent accounts and collect overdue payments
• Answer, investigate and/or direct patient inquiries or complaints to the appropriate managers

Account Manager Sales - ICROWD NEWSWIRE

(2021-01 - 2022-12)

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers' individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise account representatives to ensure sales increase

Account Manager Innovation - MOTIVE (KEEPTRUCKIN)

(2022-01 - 2023-12)

Dev lop trusted relationships with clients and act as their primary point of contact. Identify opportunities to introduce innovative solutions that address challenges. Collaborate with internal including product, marketing, operations, to deliver tailored solutions.

Jr.Team Lead (Lead Qualifier Sales) - Sequel Technologies

(2023-01)

• Develop and implement salesstrategiesto achieve revenue goals.
• Identify new business opportunities, markets, and strategic partnerships
• Conduct sales meetings, coaching sessions, and performance reviews
• Monitor sales pipelines and ensure timely follow-up on leads.
• Handle key client negotiations and close high-value deals
• Ensure adherence to company policies, CRM processes, and sales best practices

B.COM - PUNJAB UNIVERSITY (2014)