Raja Kashi

Experienced Transport Operations & Customer Support Professional with 7+ years experience in UK taxi/private hire operations. Skilled in dispatch management, customer service, driver coordination, and office administration.

I hold a Bachelor of Commerce (B.Com) degree and have more than 7 years of professional experience in customer service, client handling, administration, and operations management. Throughout my career, I have regularly communicated with clients through phone, email, live chat, and messaging platforms while maintaining high levels of customer satisfaction.

In addition to my professional experience, I have extensive practical knowledge of visit visa applications and immigration-related processes. I have successfully assisted many applicants with visit visa documentation and application procedures for various countries. Furthermore, I am a frequent international traveler and currently hold a valid 10-year UK Visit Visa.

I have visited the United Kingdom multiple times as well as several other countries Tureky, Morocco, Serbia etc, which has given me valuable first-hand understanding of travel requirements, visa procedures, and client concerns.

My key strengths include

• Client consultation and relationship management
• Customer service and complaint resolution
• Strong verbal and written communication skills
• Administrative support and record management
• Visa application guidance and document review
• Microsoft Office (Word, Excel, PowerPoint)
• Working with clients from diverse cultural backgrounds

I am a motivated, professional, and quick learner who is eager to contribute to your team and further develop my career within the immigration industry in Dubai.

Bachelor of Commerce in B.Com – Punjab University (2016)

Intermediate in I.Com – Superior Group of Colleges (2013)

Matriculation – Faisal Model High School (2011)