Ramzan Ahmad

Innovative, creative and professional. I am a ambitious and resilient person. I love achieving milestones working with a team. Known for a strong work ethic and a passion for continuous learning and professional growth. Now seeking an opportunity to contribute skills and dedication to a dynamic, forward-thinking organization.

Call Center Agent - Milvik - Lahore, Pakistan

(2020-01 - 2021-12)

Call Center Agent with 1 years' experience in providing customers with premium assistance over the phone on company products to ensure full satisfaction.

• Maintained a satisfaction rate of 98% from all customers attended to by refining skills and knowledge of products and services.

Experienced Retail Professional - Sales & Visual Merchandising Expert

(2021-01 - 2022-12)

Dedicated retail specialist with over 1 year of experience driving sales and customer satisfaction in high-volume stores.

• Adept at managing product displays, optimizing stock levels, and training new team members.
• Proven ability to exceed sales goals through excellent customer engagement and brand representation.

Marketing Executive - Sri-Lankan Embassy

(2022-01 - 2023-12)

A highly motivated and experienced marketing executive with 8 months of experience in driving successful campaigns, increasing customer engagement, and developing brand awareness.

• Skilled in data analysis, market research, and developing effective strategies.

CSR – Rider Support - Mind Bridge

(2023-01 - 2025-12)

Food Delivery Service - Assisted delivery riders with order issues, route support, and app-related concerns.

• Resolved real-time problems to ensure timely deliveries and maintained clear communication under pressure.

Matriculation - Government High School (2014-01 - 2016-12)

Intermediate - Computer Science (ICS) (2017-01 - 2019-12)