Rana Shaheen

Dynamic and results-oriented HR professional with a Master's in Mass Communication and over three years of comprehensive experience managing the HR department at Punjab Cash and Carry, a leading grocery store and hypermarket chain in Rawalpindi-Islamabad. Proven expertise in recruitment, employee relations, payroll management, and policy development, driving organizational efficiency and employee satisfaction. Skilled in leveraging communication and interpersonal abilities to foster a positive workplace culture.

Admin HR - Punjab Cash and Carry - Rawalpindi-Islamabad

(2021-02 - 2024-07)

Worked for a fast-paced, busy Pakistan's largest retail brand company retail company Punjab cash and carry. Managed end-to-end HR operations for a hypermarket chain with multiple locations, overseeing recruitment, onboarding, payroll, and employee relations for a workforce of over 100 employees.

• Assist in the recruitment process, including job posting, screening resumes, scheduling interviews, and conducting background checks.
• Coordinate and conduct new employee onboarding, ensuring a smooth and positive experience for new hires.
• Maintain HR records and databases, ensuring accurate and up-to-date employee information.
• Assist in the development and implementation of HR policies and procedures to ensure compliance with laws and regulations.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and performance management.
• Support the HR Manager in managing employee benefits, compensation, and payroll.
• Assist in organizing and coordinating employee training and development programs.
• Taking minutes at meetings
• Typing up letters and reports
• Updating computer records using an ERP
• Stay informed about current HR trends and best.

MSc - Mass Media and Communication Study - International Islamic university Islamabad

Certificate - Computer Application & Data Management - Vocational Training Institute

Internship - IT Department - International Islamic University