Raza Saad

Ten years Finance/Logistics/HR/Admin/Costumer Services experience with reputable national and international organizations including one year in UAE Experienced HR Admin and Finance professional seeking to leverage over 10 years of expertise in managing administrative tasks, implementing financial strategies, and fostering a positive workplace culture to contribute effectively to a dynamic organization.

Employee Relation Specailist - HRSG Outsourcing Pvt Limited

(2026-06)

• Conduct objective, thorough, and confidential investigations into employee misconduct, harassment, discrimination, or policy violations.
• Coordinate formalized grievance procedures, document timelines, and recommend corrective or disciplinary actions.
• Serve as a neutral intermediary to resolve interpersonal conflicts between employees or between employees and management.
• Monitor updates to local labor laws and ensure company practices align with standard legal regulations.
• Advise managers and leadership on the fair implementation of disciplinary actions, performance improvement plans (PIPs), and terminations.
• Deliver regular workshops for staff and management regarding conflict resolution, workplace ethics, and prevention of discrimination.
• Analyze feedback from exit interviews and engagement surveys to identify systemic workplace trends and recommend retention strategies

Human Resources Specialist - Fulcrum Pvt Limited

(2025-01)

• Creating, implementing, and evaluating all human resource department policies, procedures, and structures.
• Managing health and life insurance programs.
• Designing and implementing effective training and development plans.
• Performing quarterly and annual employee performance reviews.
• Ensuring all employee records are maintained and updated with new hire information or changes in employment status.
• Identifying the company’s hiring needs and managing the recruitment process to ensure it runs smoothly. Tracking department budgets.
• Responding to employees’ queries and resolving issues in a timely and professional manner.

Assistant Manager HR Finance - KG (Kapra Group)

(2023-11 - 2024-11)

• Finance
• Booking Inventory for Clients in SAP.
• Verifying The Clients demands fulfill it according to requirements
• Make Sale Order, invoice, Payment Records on SAP.
• Verifying the incoming payments, Cash transactions and Bank Transactions.
• Prepare Reports like Till Outstanding Report, Incoming Payment Reports, Cash flow reports on Excel
• Create GL Accounts, if necessary, on SAP
• Maintain Bills and Journal Entries of cash flow on SAP
• Make Recovery Calls to Customer getting Feedback from customer and make financial analysis and reporting.
• Human Resource
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Gather payroll data like bank accounts and working days
• Publish and remove job ads
• Schedule job interviews and contact candidates as needed
• Prepare reports and presentations on HR-related metrics like total number of hires by department
• Develop training and onboarding material.
• Maintaining physical and digital personnel records like employment contracts and PTO requests

HR officer - Mega Tech AI Solutions

(2022-11 - 2023-11)

• Preparing job descriptions, advertising Vacant p0Sitions, and managing the employment process.
• Orientating new employees and training existing employees.
• Monitoring employee performance.
• Ensuring that all employees are organized and satisfied in their work environment.
• Overseeing the health and safety of all employees.
• Implementing systematic staff development procedures.
• Providing counseling on policies and procedures.
• Ensuring meticulous implementation of payroll and benefits administration.
• Communicating with staff about issues affecting their performance.
• Ensuring accurate and proper record-keeping of employee information in electronic and digital format.

Customer Relationship officer - Sybrid A Lakson Group of Company

(2019-04 - 2023-10)

• Answer calls professionally and respond to customer inquiries
• Handle and resolve customer complaints and provide customers with product and service information
• Process orders, forms, and applications and Identify and escalate priority issues
• Coordination with concerned department in cases customer query follow-up.
• Generate and Follow up of business leads sent to business and reporting of loop closing to line manager and any other task assigned by line manager.

HR Admin Executive - Archon Solutions Pvt Limited

(2018-03 - 2019-03)

Documentation Controller - A to Z Home appliances LLC - Ajman, UAE

(2016-12 - 2018-02)

• Copy, scans and store documents and check for accuracy and edit files, like contracts
• Review and update technical documents (e.g. manuals and workflows)
• Distribute project-related copies to internal teams, file documents in physical and digital records
• Retrieve files as requested by employees and clients
• Manage the flow of documentation within the organization
• Maintain confidentiality around sensitive information and terms of agreement.

Computer Operator - KRL Pakistan

(2012-03 - 2014-03)

• Forecast supply and demand to prevent overstocking and running out-of-stock {OOS)
• Enter purchase details (vendors information, invoices and pricing) into internal databases
• Place orders to replenish merchandise as needed
• Track shipments and address any delays
• Oversee storage of products, of fragile items
• Evaluate suppliers' offers and negotiate profitable deals
• Coordinate regular inventory audits
• Liaise with warehouse staff and other internal teams to test products' quality (status upon delivery and storage conditions)
• Keep updated inventory records (including daily shipments) Ensure purchases do not exceed budget

MBA - Human Resource Management - Mohi Ud Din Islamic University Islamabad (2014)